Partner Representative Remote 4PM12AM MF

Position Type: Full-time, REMOTE 4PM-12AM M-F Within reasonable driving distance to the officeSummary:In Touch Ministries is looking for a highly compassionate, organized, and skilled customer service agent to join the Partner Communications Department. The Partner Representative is responsible for fulfilling individual's needs via telephone. This role demands a working knowledge of customer service practices while exhibiting a flexible mindset and making excellence the office attendance is minimally required.Qualifying candidates will be within a reasonable driving distance (@ 2 hours) to 3836 DeKalb Technology Parkway, Atlanta Ga 30340Experience: 1-2 years' customer service experience with a minimum of high school diploma or equivalent.Essential Job Functions (other duties as assigned):Actively listening to what clients wish to convey and responding with excellence.Responding to inbound telephone inquiries.Maintaining customer records by updating account information using data entry software.Processing orders, donations, and miscellaneous requests in system.Praying with individuals.Participating in training and team meetings both remotely and occasionally in office.Staying up to date with products and resources offered by the ministry.Attending coaching sessions and team building activities as requested.Clear and accurate communication with various individuals/positions through written and spoken means, with understanding.Necessary Skills:Proficient in utilizing Microsoft Office software (required).DATA entry petencies:Balances team and individual responsibilities.Gives and welcomes feedback.Actively contributes to building and maintaining group goals and cohesiveness.Remains professional and courteous with customers always.Possesses knowledge of relevant computer applications.Ability to work independently and with others in a fast-paced environment.Physical Environment:Requires team member to be able to work 4pm-12am nightly in a quiet professional setting.Requires reliable internet service with reasonable download speed. (300-600 Mbps-test your speeds at )Requires occasional in office attendance. Monthly all Staff meetings, ongoing training, etc. #J-18808-Ljbffr

Created: 2025-10-06