Assistant Store Manager

OverviewJoin to apply for the Assistant Store Manager role at Williams-Sonoma, Inc.Role summary: You will drive incremental sales and profitability through in-store order fulfillment via Omni channels. You will support the management team in achieving goals by providing world-class service and serve as a role model for building relationships with guests. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store.ResponsibilitiesLead customer fulfillment across all channels leveraging all services (order pick up, outgoing shipment, unpaid hold management, home delivery, installation)Identify, execute and maintain shipping in and shipping out lanes in the stock room. Utilize additional pop up tables, carts and/or baker’s racks as neededEnsure effective stockroom organization and supplies to maximize efficiency, safety and productivity to support salesfloor replenishment and Omni fulfillmentPerform regular audits and daily reconciliations (UPS, DIAR, Markdown Audit Report) and establish daily disciplines to eliminate shrink (lost cartons, mis-picks, MOS, returns, RTVs)Champions all safety best practices. Maintains and executes all safety binder requirements: hosting monthly safety meetings, ensuring tools and resources (ladders, box cutters, etc.) are in working condition, and ensures all associates have completed ladder safety trainingCreate and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First PhilosophyQualificationsExcellent communication, organization and leadership skillsSuperior critical thinking skills to creatively identify challenges and develop action plans in a timely mannerGreat time management skills and ability to execute multiple tasks and appropriately manage competing prioritiesAbility to independently lead self and others to achieve results2-3 years of previous retail sales experience or management experience in a customer service related field. Omni channel fulfillment experience a plusPhysical RequirementsMust be able to be mobile on the sales floor for extended periods of timeMust be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniquesFull time associates are expected to have open availability to meet the needs of the businessPart-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday)Diversity, Equity & InclusionWe firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences—whatever they may be—are valued, explored and appreciated.BenefitsA generous discount on all Williams-Sonoma, Inc. brandsA 401(k) plan and other investment opportunitiesA wellness program that supports your physical, financial and emotional healthPaid vacations and holidays (full-time)Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)Learning & Career DevelopmentIndividual development plans and career pathing conversationsAnnual performance appraisalsCross-brand and cross-functional career opportunitiesOnline learning opportunities through brand specific resources and WSI UniversityLeadership development opportunitiesWSI will not sponsor an individual for this position. This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. San Francisco location notices apply as required by local law.Seniority level: Mid-Senior levelEmployment type: Full-timeJob function: Sales and Business DevelopmentIndustries: Retail #J-18808-Ljbffr

Created: 2025-10-06