General Manager

OverviewJoin to apply for the General Manager role at Gold's Gym SoCal Group. Gold’s Gym is growing fast and looking for a General Manager to provide world-class service to our clubs and members by utilizing in-depth knowledge of company products and programs. You will cultivate the club's culture by assembling a team of people who are committed to our mission, who love to help others reach their goals, and who believe in our community's health and wellness.ResponsibilitiesAssemble and manage a fully engaged and high-performing membership team that aligns with company initiatives and culture.Ensure that project/department milestones/goals are met and adhere to approved budgets.Enforce all club rules, policies and promote proper execution of procedures.Keep the club fully staffed through review of applications, interviewing, and making hiring recommendations to the general manager.Drive results and continuous improvement in Service and Fitness categories through strong business acumen, relationship-building, individualized communication, and development and accountability of department head team.Plan, organize, and coordinate daily/weekly/monthly club functions to maximize club profit and loss goals with a member-centric focus.Recruit, hire, train, develop and nurture friendly and inclusive team members to support member needs, placing the right people in roles where they can impact members/' goals.Train, develop, and mentor club leaders through observing, coaching, accountability, and setting an example of excellence.Problem-solve obstacles with and for the team to ensure an outstanding member and team member experience; create a culture of trust through delegation and empowerment.Guide department leaders in establishing goals, applying club strategies, and achieving club and career goals both individually and in groups.Cross-train to enhance skills and empower team members to think creatively and adopt a solutions-oriented still a sense of common responsibility across club functions to maintain a positive member and team member experience, recognizing diverse strengths.Collaborate with internal and external partners to grow the member community.Qualifications3-5 years of progressive management experience supervising 3-10 employees with measurable outcomes of employee development and promotion.5-7 years of broad retail/hospitality/operations experience with high execution in both operations and service, focusing on high turnover.Experience managing P&L and trend reports with solid math and analytical skills.Success in creating or rebuilding teams in a collaborative environment.Excellent communication skills, both oral and written, with strong listening abilities.Experience turning around operationally or financially deficient departments or teams.Experience implementing defined strategy and delegation.High School diploma or equivalent required; Bachelor/'s degree preferred.CPR and AED certification required.Bilingual preferred.Physical/Work EnvironmentThis role requires the ability to move and lift up to 25 lbs. Standing, sitting, or walking for extended periods, and maintaining a professional demeanor, clear communication, and a clean appearance in a uniform are required.BenefitsWork in a fun environment with great peopleGreat benefitsJohn Hancock 401kPaid Time OffAflac Supplemental InsuranceFree gym memberships and discountsEEO StatementGold’s Gym SoCal and all its affiliated clubs are equal opportunity employers. We are proud of our diversity and are committed to creating an inclusive environment for all employees, applicants, vendors, and members alike. #J-18808-Ljbffr

Created: 2025-10-06