Starbucks General Manager

Overview General Manager QSR at Applegreen USA, operating over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and a range of food options. Applegreen USA refreshes travelers on their journey and focuses on delivering fast, friendly service in a high-volume quick service restaurant (QSR) environment inside a travel plaza on a major highway. What You’ll Do Lead the day-to-day activities of associates and managers within the QSR to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards. Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting. Ensure the QSR consistently meets or exceeds brand standards and food safety requirements. Foster an engaging work culture of learning, development, and recognition. Continuously recruit, develop, and retain a strong team to ensure appropriate staffing levels. Hire, coach, train, promote, discipline, terminate, or transfer members of the QSR team. Monitor and enforce cash handling policies and procedures. Ensure compliance with company policies & procedures and with local, state, & federal laws. Address customer needs and resolve issues in a professional and timely manner to maintain positive, long-term relationships. Collaborate with Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance. Maintain seamless, cooperative relationships with business partners, vendors, and the communities. Essential Experience & Skills Ability to operate in and lead a team in a fast-paced environment. Demonstrates team management, delegation and issue resolution skills and the ability to multi-task. Uses judgment and discretion to resolve less routine questions and problems. Proven ability to drive profitable growth while improving customer and associate satisfaction. Proficient computer skills. ServSafe Certification Preferred Requirements High school diploma or general education development (GED) equivalent 2+ years of experience as a supervisor or unit-level manager in a quick service restaurant Available to work a flexible on-site schedule approximately 50 hours per week including days, nights, weekends, and holidays Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation Able to stand and walk for an extended period of time; frequently bend, twist, lift and carry at least 20 pounds Occasionally attend meetings or travel to support other locations Benefits Flexible Schedules Medical/Dental/Vision Insurance Paid Time Off 401(k) with Company Match Earned Wage Access – Pay on Demand Education Assistance Employee Referral Bonus Meal Discount Pet Insurance About Applegreen Applegreen operates travel plazas that provide convenience, comfort, retail, and a wide range of food options including Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and more. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW). Seniority level: Mid-Senior level Employment type: Full-time Job function: Strategy/Planning and Information Technology Industries: Food and Beverage Services #J-18808-Ljbffr

Created: 2025-10-06