General Manager

OverviewJoin to apply for the General Manager role at RaceTrac.Job DescriptionAs the General Manager, you will be responsible for driving profitability for one RaceTrac store and leading up to 45 employees. You will continually deliver on RaceTrac’s mission of making people’s lives simpler and more enjoyable through a focus on friendly service, food execution, cleanliness, building talent, and driving success.ResponsibilitiesFriendly: Establish an environment of prompt, efficient, and courteous service and effectively engage in conflict managementFriendly: Lead and direct positive and professional relationships with co-workers, direct reports, guests, and vendorsFriendly: Communicate respectfully and maintain a consistent team-oriented attitude and store cultureFriendly: Manage and mitigate any reported guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as neededFriendly: Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchasesFood: Drive excellence in food service by executing designed processes, implementing goals to increase sales and margin, ensuring product quality, and using training resourcesFood: Ensure all food offers are available; ensure preparation areas and equipment are clean and properly maintainedClean: Encourage and manage a high standard of store cleanlinessClean: Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulationsClean: Execute shift duties, maintain overall presentation standards, and represent the RaceTrac brandBuilding Talent: Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and TeamworkBuilding Talent: Display RaceTrac’s Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approachBuilding Talent: Lead the coaching, training, and assessment of direct reports while adhering to operational standardsDriving Success: Strategically direct control of inventory and the distribution of materials, merchandise, and suppliesDriving Success: Review financial statements, sales, analysis reports, and other performance data to measure productivityDriving Success: Actively identify areas of operational improvements based on market trendsDriving Success: Develop and maintain a relationship with vendors to ensure efficient and correct deliveriesDriving Success: Ensure communication is passed to every team member in the storeDriving Success: Use company provided tools to coach, mentor and develop a high performing store teamDriving Success: Ensure all risk management issues are in compliance with company standardsDriving Success: Create or approve Management and Associate schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll, and overtime costs into considerationDriving Success: Own staffing in store by providing timely feedback on interviews to the recruiting teamDriving Success: Engage in the hiring of all store associates; develops managers to understand RaceTrac hiring processes and participate in hiring decisionsDriving Success: Write, implement, and monitor manager development and performance plansDriving Success: Ensure proper procedures are followed in regards to hiring, promotions and separationsDriving Success: Ensure all team members follow policies and company standards at all timesDriving Success: Ensures that all team members have correct valid licenses as required by state or local lawsDriving Success: Have complete understanding of budget and cost trends that impact operations; proactively work to drive sales and overall financial health of the storeQualificationsHigh School Diploma or GED in progress or completed5+ years of prior food service, retail, or restaurant supervisory experience; retail management experience preferredPrevious experience working in high-volume, guest-focused, transactional environment preferredKnowledge and skills in analyzing overall financial performance of the store including profit and loss statementsHigh School Diploma or GED completion or (actively working on it) requiredExcellent written and verbal communication skillsProficiency in Microsoft Office SuiteProven knowledge of Labor Laws and staffing best practicesCan lift up to 50 pounds and repeatedly bend, stand, and reach while on the jobMust obtain and maintain Manager Food Handler certificationMay be required to obtain and maintain alcohol server permit, based on local or state requirementsAll qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.Job specificsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Management and ManufacturingIndustries: RetailNote: Referrals increase your chances of interviewing at RaceTrac. 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Created: 2025-10-06