General Manager

4 weeks ago Be among the first 25 applicantsDo you love leading teams and managing operations, coaching, and developing a team by setting them up for success in their professional career goals? If you are looking for a career with a company that puts people first, look no further!At the PCRK Group, we value People, Care, Results and Kindness and believe that people are the heart of what we do, so we center our work on relationships and mutual cooperation. We believe in working together to achieve results, both personal and professional, for our team members and clients alike. Lastly, we develop relationships based on kindness, compassion, empathy, and generosity.At PCRK Group, we are always looking for great talent and are looking for a person who thrives in an environment dedicated to making people feel their best.Responsibilities:Understand, believe in, and uphold PCRK Group and Massage Envy's Mission, Vision and ValuesEnsures their location is performing and has a laser focus in each functional area of the OKR (Net Active Member Gain, Service Hours, Guests, and Enhancements)Monitor staffing levels across all departments and to ensure all positions are staffed appropriately.Coach, develop, and retrain under performers in sales and service expectationsEnsure all licensure, training, and documentation in accordance with state/federal/franchisor/company regulations are currentContinuously train team on soft skills, business acumen, and metrics to strive for professional developmentFacilitates the resolution of customer service issues while successfully identifying and addressing systemic opportunities throughout their organizationPromotes and implements new products, services, and initiativesResponsible for location's payroll entry and inventory managementReview payroll, inventory, and applicable reports to audit for errors and address profitability related opportunitiesHost monthly Performance Coaching Plans and partner with Area Director to celebrate performance wins and address performance concernsDon't miss this opportunity to manage a team that is part of the #1 Massage/Skincare Provider in the industry!RequirementsStrong analytical and communications skillsComprehensive understanding of Profit & Loss statementsExperience in a leadership role (Spa/Sale management preferred, but not required)Proficiency in Microsoft Word, Excel, PowerPointStrong communication and people skillsBenefitsCompensation that includes base salary, generous commissions and bonus opportunitiesExcellent Medical PlansDental & Vision InsurancePaid Time OffComprehensive 401k package40% discount on productsFree massage/skincare services monthlyLocation: Mason- 5525 Deerfield Boulevard, Mason, OH 45040ROP: $50,000 - $60,000 Annually DOE + Bonus OpportunityIf you're ready to lead the charge to help people feel their best, we can't wait to meet you!We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, PCRK will provide reasonable accommodations for qualified individuals with disabilities.ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by locationSeniority levelSeniority levelDirectorEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at PCRK Group (Massage Envy) by 2xSign in to set job alerts for “General Manager” roles.Assistant General Manager (Northern Kentucky )Covington, KY $50,000.00-$60,000.00 2 months agoCincinnati, OH $119,000.00-$123,000.00 4 days agoCincinnati, OH $60,000.00-$73,500.00 2 hours agoCincinnati, OH $50,000.00-$60,000.00 2 months agoPolished General Manager JN -042025-158371General Manager in Training - Relocatable PositionCincinnati, OH $67,000.00-$72,000.00 2 days agoGeneral Manager - Let's Play Soccer, MasonGeneral Manager - Automotive Experience RequiredCincinnati, OH $80,000.00-$100,000.00 2 months agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Created: 2025-10-06