Head Claims US

Join to apply for the Head Claims US role at Swiss ReJoin to apply for the Head Claims US role at Swiss ReGet AI-powered advice on this job and more exclusive features.Are you ready to lead a transformative claims organization that delivers exceptional service while shaping the future of corporate insurance? Join Swiss Re Corporate Solutions and become the strategic force behind our US claims operations, where innovation meets excellence and customer satisfaction drives our success.About The RoleAs our new Head of Claims US, you'll spearhead the implementation of our Global Claims "North Star" vision, building an innovative Claims Organization of the future while leading a high performing team across multiple US locations. You'll balance operational excellence with strategic vision in a dynamic, international environment where your leadership will directly impact our growth and customer satisfaction.Key ResponsibilitiesLead and develop a team of 85+ claims professionals across multiple US locations, fostering a pay-for-performance cultureDrive innovation in claims processes, with particular focus on automation, efficiency, and digital transformationBuild and maintain excellent relationships with key brokers, customers and business stakeholdersShape the future of our US business portfolio as an active stakeholder in strategic decisionsEnsure compliance with Global frameworks while localizing them to the US contextSafeguard claims governance, guidelines, and policy implementationChampion counter-fraud initiatives, vendor management, and subrogation programsOversee large and catastrophe losses with support from our technical excellence teamLeverage data analytics to provide customer insights and optimize underwriting performanceRepresent Swiss Re Corporate Solutions as the strategic "face" of claims to internal and external stakeholdersAbout The TeamIn this role you will report into the Swiss Re Corporate Solution Chief Claims Officer based in Zurich. Your role will have about 85+ direct reports based in Kansas City, as well as other locations (e.g. Chicago, New York City) and teleworkers. You will be part of the Claims Leadership Team, and the US business leadership team including the CEO of the US. You will be the internal and external strategic "face" and advocate of the claims organization within the US, capable of not just delivering Claims Services that retains our valued customers, but you also have an entrepreneurial mindset to showcase Swiss Re's claims capabilities to help us secure to win new business and deliver on our CorSo growth ambitions.About YouYou're a forward-thinking claims leader with a passion for customer service and innovation. Your strategic mindset allows you to see beyond day-to-day operations to envision and implement the claims organization of the future. You thrive in collaborative environments while maintaining the confidence to make decisive leadership calls and represent the organization at the highest levels.We Are Looking For Candidates Who Meet These RequirementsMinimum 10 years of insurance claims leadership expertise with excellent reputation among US customers and brokers in the corporate insurance marketDemonstrated people leadership skills with proven ability to drive team performance while fostering collaborationStrong operational management experience with understanding of US insurance regulations, practices, and market conditionsExecutive presence with ability to interact confidently at C-suite level and manage relationships with multiple stakeholders Innovation mindset with willingness to challenge existing processes and systems to benefit claims teams, customers, and partnersAdditional Skills As An Advantage For This RoleExperience in digital transformation and automation technologies relevant to the insurance industryExpertise in counter fraud, vendor management, and subrogation programsAffinity for data & analytics to drive business insights and decision-makingLegal degree and/or insurance qualifications Intellectual curiosity and commitment to continuous learningExcellent verbal and written communication skillsFlexibility to travel as requiredThe estimated base salary range for the role is $150,000 to $250,000. The specific salary offered for this, or any given role will consider several factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget.At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.About Swiss Re Corporate SolutionsSwiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.KeywordsReference Code: 135091Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesInsuranceReferrals increase your chances of interviewing at Swiss Re by 2xGet notified about new Head of Insurance jobs in Chicago, IL.Chicago, IL $150,000.00-$250,000.00 1 week agoChicago, IL $130,000.00-$227,500.00 1 week agoChicago, IL $170,200.00-$297,900.00 2 weeks agoChicago, IL $145,000.00-$195,760.00 1 month agoExecutive Vice President-Commercial Lines Insurance BrokerageChicago, IL $220,000.00-$250,000.00 2 weeks agoHead of Insurance Solutions, North AmericaDirector, Premier Client Acquisition and SupportAssistant Vice President, Multinational Client ExecutiveChicago, IL $125,000.00-$160,000.00 1 week agoChicago, IL $107,300.00-$182,400.00 1 month agoChicago, IL $50,000.00-$55,000.00 1 week agoChicago, IL $120,000.00-$135,000.00 1 week agoSenior Director, Insurance Institutional SalesChicago, IL $151,025.00-$265,525.00 2 weeks agoHead of Management Liability Claims – D&OChicago, IL $175,000.00-$200,000.00 2 weeks agoSenior Director of Sales - Revolution BrewingSVP, Workers Compensation Underwriting and Portfolio ManagerChicago, IL $200,000.00-$250,000.00 1 month agoChicago, IL $105,700.00-$179,700.00 2 months agoChicago, IL $133,300.00-$200,000.00 2 weeks agoChicago, IL $151,900.00-$258,100.00 2 months agoEvanston, IL $180,000.00-$215,000.00 2 weeks agoChicago, IL $41,250.00-$87,500.00 3 weeks agoChicago, IL $275,000.00-$325,000.00 6 days agoChicago, IL $92,000.00-$171,000.00 2 weeks agoChicago, IL $92,000.00-$130,000.00 1 week agoWe’re unlocking community knowledge in a new way. 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Created: 2025-10-06