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General Manager

Pack Brothers Hospitality - Smithfield, VA

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Job Description

OverviewJob Title: General Manager - Full-Service RestaurantLocation: Smithfield, VirginiaCompany: Pack Brothers HospitalityIndustry: Hospitality Management (Restaurants, Hotels, Marinas)Job Type: Full-TimeAbout Pack Brothers Hospitality:We are a well-established and growing hospitality group operating multiple acclaimed restaurants in Coastal Virginia. Our team is passionate about creating exceptional dining experiences through outstanding food, genuine hospitality, and a strong sense of community. We are looking for an experienced and motivated General Manager to join our leadership team and help us continue raising the bar in service and guest satisfaction.Position Overview:As General Manager, you will oversee day-to-day operations of one of our restaurants, providing leadership to all front and back-of-house staff while ensuring excellence in hospitality, food quality, and guest experience. You will work closely with ownership and upper management to execute the restaurant’s vision, achieve financial goals, and foster a culture of teamwork and accountability.Key ResponsibilitiesLead, train, and develop management and hourly staff to uphold brand standards and deliver memorable guest experiences.Oversee all aspects of operations including service, scheduling, financial performance, compliance, and facility management.Manage labor, food, and beverage costs while ensuring consistent quality and profitability.Drive sales and build strong community relationships through hospitality-focused leadership.Collaborate with chefs, bar managers, and leadership to execute seasonal menus, special events, and promotions.Maintain a professional and positive work environment that encourages staff growth and retention.What We OfferCompetitive salary and performance-based bonus structure.Opportunities for growth within a dynamic and expanding restaurant group.A culture that values creativity, professionalism, and genuine hospitality.QualificationsMinimum 3–5 years of experience as a General Manager in a full-service, high-volume restaurant.Proven track record of leadership, team development, and achieving financial results.Strong knowledge of restaurant operations, including service standards, financial reporting, and HR practices.Excellent communication, problem-solving, and organizational skills.Passion for hospitality, guest engagement, and building strong teams. #J-18808-Ljbffr

Created: 2025-10-06

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