Program Director of IT Projects

Job SummaryTitle: Program Director of IT ProjectsDepartment: DT IT Project & Portfolio MgtCampus Location: TCCD District OfficesEmployee Classification: APT - AdministrativePosition Type: FT - RegularGrant Funded: NoCompensation Details: Commensurate with education and experienceWork Hours: Monday - Friday 8:00am - 5:00pm; Occasional evening and weekend hours are necessary based on department needs.Remote Eligible: This position is not eligible for remote work Job SummaryReporting to the Chief Information Officer, the Program Director of IT Projects is responsible for executing and delivering IT projects. This position is also responsible for leading a multifaceted team, ensuring strategic alignment, timely execution, and achievement of project deliverables within constraints. Primary Duties and ResponsibilitiesEssential Performance Requirements Leads multiple related projects employing project management methodologies, tools, and frameworks Establishes a comprehensive project plan encompassing task assignments, dependencies, and status updates for all projects within the program(s) Collaborates closely with project teams to meet task completion deadlines, deliverables, and milestones upholding high-quality standards Proactively identifies and manages risks, scope changes, issues, and decisions while executing resolution and mitigation strategies Monitors project metrics and milestones, delivering regular progress reports Tracks progress towards goals, key performance indicators, and critical success factors for all managed programs Conducts status meetings and communicates project updates to stakeholders regularly Acts as the primary point of contact for stakeholders, addressing their concerns and queries Manages change requests, including documentation and impact assessments Fosters effective communication and collaboration within the project team and with stakeholders Ensures project delivery within the defined scope, budget, quality standards, and timeline Reviews and approves deliverables from implementation and advisory partners General Supervision and Management Directs the team, which includes project managers, business analysts, technical leads, and subject matter experts Coordinates work and provides direction to project team members Provides leadership and supervision for assigned team members Mentors project team members and provides guidance on best practices Service Excellence Participates on behalf of the College in external community organizations and associations Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite Pursues skill advancement and contributes to the College Completes all required training and professional development sessions sponsored through the Tarrant County College (TCC) Institute Supports the mission, values, goals, and principles of the College Supervision Works under the general supervision of the Chief Information Officer *Performs Other Related Tasks as Required This duty statement is intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Required Minimum Qualifications Bachelor's degree Five (5) years' working experience directly related to the Essential Performance Requirements Three (3) years' experience supervising (e.g., managing, evaluating the performance of others; leading projects or processes) Current Project or Program Manager certification, such as Project Management Professional (PMP), Program Management Professional (PgMP), Portfolio Management Professional (PfMP), Agile Certified Practitioner (ACP), Certified Scrum Master (CSM), Project+, Continuing Professional Development (CPD), Professional in Project Management (PPM), PRINCE2, Management of Portfolios (MoP), or Managing Successful Programmes (MSP) Preferred Qualifications Master's degree At least one (1) year's working experience in higher education related to the Essential Performance Requirements At least one (1) year's working experience managing a portfolio of IT projects Current Information Technology Infrastructure Library (ITIL) 4 certification Knowledge, Skills and Abilities Knowledge of project management methodologies and how to efficiently allocate resources, including manpower, materials, and time Knowledge of how programs and projects align with organizational goals and objectives Knowledge of budgeting, cost management, and financial reporting Knowledge of risk assessment tools and methodologies, and mitigation strategies Knowledge of industry-specific regulations, standards, and best practices Knowledge of quality standards, metrics, and procedures Knowledge of project management software and tools, and general IT infrastructure Skilled in oral, electronic, and written communications for reporting, documentation, and stakeholder engagement Skilled in using project management tools such as MS Project and Jira Ability to inspire and guide teams toward common goals Ability to collect and analyze data, and provide sound recommendations based on policy, procedure, practice, and existing regulations in a timely manner Ability to manage deadlines, schedules, and priorities Ability to identify and resolve issues that arise during project execution Ability to negotiate with stakeholders, vendors, and team members Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume Ability to see the big picture and plan steps to achieve long-term goals Ability to stay calm under pressure and navigate through crises effectively Ability to delegate work appropriately to faculty and staff to meet College and campus deliverables Physical Demands and Work EnvironmentPhysical DemandsThe physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Work EnvironmentThe work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet. Accommodation/EEO StatementReasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. #J-18808-Ljbffr

Created: 2025-10-06