Pickleball General Manager

OverviewGeneral Manager – Indoor Pickleball FacilityWe’re searching for a high-energy, proactive General Manager to lead one of our premier indoor pickleball locations. This is your chance to take the reins of a vibrant, community-driven club and drive operational excellence, member satisfaction, and local engagement. The GM will run day-to-day operations, manage staff, and create exciting programming for leagues, tournaments, clinics and community events.ResponsibilitiesOperational LeadershipRun all day-to-day operations: staffing, scheduling, inventory, facility upkeep, and member experience.Lead by example—your energy and work ethic set the tone for the team.Recruit, train, and manage an all-star team of coaches, Events Sales Manager, Team Lead, and front desk staff.Foster a positive, high-performance culture aligned with Pickleball Kingdom values.Customer & Member ExperienceCreate a world-class environment where everyone—from beginners to tournament players—feels welcomed and valued.Develop and run leagues and tournaments consistently and effectively.Resolve issues with confidence, empathy, and speed.Execute local marketing campaigns and collaborate with the marketing team to grow membership, promote programs and drive event participations with community partnerships.Maintain weekly coordination with the Marketing team to plan and execute ongoing community outreach initiatives.Business & Financial ManagementOwn the P&L: Maintain budgets, revenue goals, track performance, and implement revenue-driving and cost-control strategies.Work with ownership to hit key performance benchmarks.Generate leads through proactive outreach, networking, and inbound inquiries.Develop and deliver compelling event and sponsorship proposals.Negotiate terms and close deals with clients and sponsors.Achieve and exceed sales targets for events and sponsorships.Identify, approach, and secure sponsorship partners for various programs (banners, court wraps, tournaments, brand activations, etc.).Communicate to potential sponsors of any upcoming eventsMaintain ongoing relationships with sponsors to encourage renewals and upsells.Event Oversight & OperationsOversee the execution of events you sign, ensuring high-quality delivery and client satisfaction.Work with internal teams to coordinate logistics, staffing, and customer experience.Serve as the main point of contact for event clients and sponsors during their event.Relationship ManagementBuild and maintain long-term relationships with clients, sponsors, and community partners.Provide post-event follow-up, reporting, and client feedback collection.Qualifications3+ years of GM leadership experience, background in racquet sports; pickleball experience preferred.Strong leadership, communication, interpersonal and organizational skills.Track record of success managing a team and driving business results.Must be P&L savvy and data-driven in decision making.Why Join the Kingdom?Salary Range: $75,000 to $110,000Base Salary: $75,000 to $85,000Commission structure based on events & sponsorshipFree membership to our world-class facilityEmployee discounts on gear and programsUnmatched growth opportunity—ride the wave with a brand on fireA vibrant community of players and team membersBe part of something bigger—not just a job, but a movement #J-18808-Ljbffr

Created: 2025-10-06