Data, Analytics & AI Director

Join to apply for the Data, Analytics & AI Director role at SercanteJoin to apply for the Data, Analytics & AI Director role at SercanteRemote Position – Any Location with Great Wifi Works!About the Gig:What does an Data, Analytics & AI Director Do?The Data, Analytics & AI Director leads Sercante's efforts to help clients unlock the power of data and AI across their end-to-end customer lifecycle. They advise clients on ways technology can unify, activate and operationalize data across marketing, sales and service so teams can make smarter decisions, personalize at scale and deliver meaningful business outcomes.The Data, Analytics & AI Director is a thought leader, connecting business goals to data architecture, predictive modeling and insight generation. They are knowledgeable of the leading Data and AI technologies on the market and are able to help clients assess platform fitment based on their business needs. One of the main goals is to help clients demystify AI and understand ways to accelerate their teams and customer experiences, ensuring the right data foundation exists.They define internal standards for Sercante teams to deliver scalable data-driven programs. They partner with Sales, Delivery and Product leaders to shape go-to-market strategies, build solution accelerators and elevate how clients harness the power of their data to drive intelligent AI experiences.A Day-in-the-Life:Advising clients on data and AI strategies that drive impact across marketing, sales, and serviceLeading data discovery sessions to assess maturity, gaps, and opportunities in the client's data ecosystemDesigning cross-cloud data architectures, including customer 360 profiles, identity resolution, and activation modelsDefining use cases for predictive and generative AI across the customer journeyBuilding frameworks, templates, and playbooks for data governance, segmentation, personalization, and analyticsEnabling internal teams through documentation, training, and coaching on best practices in data and analyticsCollaborating with Sales on proposals, pre-sales conversations, and high-value solution designDeveloping relationships with product teams at SalesforceLeading internal growth initiatives around Salesforce and non-Salesforce technology platforms, including enterprise data warehouse systems, integrations & ETL platforms, Data Cloud, Agentforce, Tableau, CRMA and Marketing IntelligenceA Successful Data, Analytics & AI Director will:Have deep experience designing and implementing data strategies across marketing, sales, and service functionsPossess hands-on knowledge of Salesforce Data Cloud, Marketing Cloud Personalization, CRM Analytics, Snowflake, Databricks or similar platformsUnderstand modern data architecture principles including CDPs, ETL pipelines, identity resolution, and consent managementBe familiar with predictive and generative AI models, both on the Salesforce platform (Einstein, Agentforce, etc.) and non-SalesforceBe passionate about making data accessible, actionable, and trustworthy across all parts of the businessBe able to translate technical complexity into executive-ready insights and recommendationsBe experienced in professional services or consulting and comfortable working with clients at all levels of data maturityBring strong communication, storytelling, and problem-solving skillsThrive in a collaborative, fast-paced, and ever-evolving environmentBe a builder, ready to create new frameworks, processes, and tools that accelerate impactWho We're Looking For:10+ years in technology solutions, data, analytics consulting, or a related role2+ years working with AI technologies and advising clients on tailored AI solutions, including predictive analytics, generative AI, agentic AI, large language models, etc.Passionate about learning the latest AI capabilities and solutionsProven ability to grow and manage a practice, partnering across Sales and Delivery teams to drive growth outcomesFamiliarity with marketing automation, CRM systems, and sales enablement toolsExperience with Salesforce Data Cloud, Databricks, Snowflake, AWS, Tableau or other data solutionsCertifications in any of the following: Data Cloud Consultant, AI Specialist, Snowflake, Databricks, Einstein, TableauAbility to connect technical capabilities with business outcomesExcellent communication and relationship-building abilitiesStrategic thinker with the ability to execute tactical plans effectivelyComfortable with ideating and presenting technology-driven solutions to stakeholdersA collaborative and entrepreneurial spirit that thrives on building bridges between teams and organizationsA passion for helping businesses succeed through innovative sales and marketing solutionsA proactive mindset that embraces new challenges and opportunitiesCore Values:At Sercante, we value passion, self-motivation, and a collaborative spirit. As a team member at Sercante you are curious, detail-oriented, and committed to continuous learning. You excel in remote environments and are proactive problem-solvers.Key QualitiesLifelong learner with a passion for diving deep into detailsSelf-driven and thrives in dynamic, ambiguous situationsOrganized and deadline-oriented with a strong sense of ownershipEffective delegator who empowers team membersResourceful and able to find solutions through researchCurious and adaptable to new challenges and opportunitiesEmbraces remote work and aligns with our core valuesThoughtful communicator who clarifies client needs before proceedingContinuously develops skills in Marketing Cloud, Salesforce, marketing strategy, and consultingSeniority levelSeniority levelDirectorEmployment typeEmployment typeFull-timeJob functionJob functionResearch, Analyst, and Information TechnologyIndustriesBusiness Consulting and ServicesReferrals increase your chances of interviewing at Sercante by 2xSign in to set job alerts for “Director of Analytics” roles.Director Finance (100% remote in the greater Atlanta, Duluth, GA area))National Medical Director - Institutional Value - Remote anywhere in USAtlanta, GA $278,000.00-$417,500.00 6 hours agoAtlanta, GA $115,000.00-$145,000.00 2 weeks agoAtlanta, GA $140,000.00-$195,000.00 4 days agoDirector of Data Platform and AI - Hybrid or Remote OpportunityManager, Retail Analytics and Category InsightsAtlanta, GA $98,124.00-$166,810.00 1 month agoManager, Customer Operations (Inbound Virtual Contact Center)Analytics Consultant - Remote in GA, FL, LA, TNAtlanta, GA $71,200.00-$127,200.00 2 weeks agoDirector, Business Insights and Market IntelligenceAnalytics Strategy Engagement Manager 2025Atlanta, GA $200,000.00-$290,000.00 1 week agoAtlanta, GA $125,000.00-$165,000.00 2 weeks agoWe’re unlocking community knowledge in a new way. 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Created: 2025-10-06