Senior Director, Defect Management

OverviewLive Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! The RoleWe are seeking a highly motivated and detail-oriented Senior Director to lead our Defect Management Team specializing in Penetration Testing, Vulnerability Management and resolution of defects, to join our cybersecurity team. Reporting to the Vice President, Governance, Risk and Compliance (GRC), you will play a crucial role in identifying, evaluating, and mitigating security risks associated with vulnerabilities and defects throughout the Live Nation Entertainment organization. You will lead a team of multidisciplinary professionals and work closely with cross-functional teams across geographical regions to ensure that vulnerabilities are effectively prioritized, remediated, and monitored, thereby protecting the organization’s assets and sensitive data. As a part of this role, the candidate will be required to clearly and effectively communicate the business impact and urgency of security defects, while closely following the defined risk management process. This position is also responsible for defining the expected outcomes of and reporting metrics for Defect Management across the Live Nation Entertainment enterprise, ensuring high quality configuration and defect remediation. What This Role Will Do Develop, lead, and manage a high-performing security team of multiple skill sets across multiple locations Enhance the Defect Management Framework, ensuring Compliance, Regulatory, and best practices are at its core Cultivate the strategic direction, training, and evolution of the team to remain highly effective at various aspects of Cyber Security engagement Proactively research and communicate emerging security threats through technical knowledge of the environments we operate in Conduct hands-on technical security awareness training for software architects and development groups Foster effective teamwork, communication, collaboration, and commitment across multiple disparate groups with competing priorities Empower the team, lead by example, and mentor all levels of competency Champion improvements to internal programs and processes Engage in threat modelling, security design reviews, infrastructure penetration testing, and security issue remediation verification Work with application teams enterprise-wide to detect, prioritize, and remediate security defects throughout the SDLC process, injecting a security mindset from concept to testing and implementation What This Person Will Bring 10+ years of experience working in a technical security position, penetration testing, information security hardening technologies and techniques or similar background 5+ years of experience in Cyber Security related domains, with knowledge of security fundamentals, application vulnerabilities, attack vectors, penetration testing methodologies, and tools 5+ years of experience driving Information Security initiatives across large diverse organizations 5+ years of experience communicating with a wide range of technical & non-technical partners and senior leadership Proficiency working with recognized IT Security-related standards and technologies Training in Information Security-specific disciplines Advanced written and verbal communication skills Knowledge of information security standards, rules, and regulations related to information security and data confidentiality, and desktop, server, application, database, and network security principles for risk identification and analysis Experience with performing all elements of penetration testing and system exploitation against applications, APIs, Web, Mobile, and Modern Infrastructure (Containers, Microservices, Serverless etc.) Experience with conducting penetration and malicious user testing in Cloud environments, including Amazon Web Services (AWS), Azure, and on-premises systems Track record of building and growing talent with experience building and effectively managing large and diverse teams, and putting the appropriate processes and infrastructure in place to drive growth within a successful company Ability to identify, attract, hire, develop, and retain the best security professionals needed to staff a world class organization Ethical character with ability to keep information confidential Technical knowledge of adversary Tactics, Techniques, and Procedures (TTPs) Understanding of common software security issues and remediation techniques (CISA KEV, OWASP Top 10, SANS 25, MITRE, etc.) Domain expert on the threat landscape and innovative security strategies and products Ability to work in large global environments spanning multiple time zones Benefits & Perks HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days WEALTH: 401(k) program with company match, stock reimbursement program FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment OTHERS: Volunteer time off, crowdfunding match Equal Employment Opportunity We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave or the denial of family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law. We will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also provide reasonable accommodations for applicants with disabilities, and for pregnancy-related accommodations as required by law. For requesting accommodations, contact a Human Resources Representative. Hiring Practices The preceding job description indicates the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Live Nation recruitment policies aim to place the most qualified persons available in a timely and efficient manner and may involve various channels such as referrals, advertising, agencies, and job fairs. Compensation The Expected Compensation for This Position Is $174,000.00 USD - $218,000.00 USD. Pay is based on location, qualifications, skills, and experience. #J-18808-Ljbffr

Created: 2025-10-06