Store Manager

3 days ago Be among the first 25 applicantsCHEF’S TORE is your destination for the best in restaurant shopping – serving both professional chefs and home chefs alike. Get great food at wholesale prices: fresh produce, meat, dairy and more, in the variety and volume you need. It’s a fresh take on shopping for restaurant equipment and supplies, with easy access and a superior customer experience in our clutter-free stores. No memberships. Public welcome. CHEF’S TORE means savings on everything you need.When you join the CHEF'STORE team you'll notice that you keep encountering the same smiling faces. Many of our employees have been with us for 20 years or more. We value employees who care about the relationships they build with our customers, know the ins and outs of our stores, are ready to offer cost-saving tips, and help customers find exactly what they're looking for.As a primary contact for Cash and Carry customers, the Store Manager is heavily involved in and provides friendly, courteous, and helpful customer service on a daily basis. The store manager is also responsible for the total operations of the store and performs various duties personally or through supervision of store employees.The Store Manager has full responsibility for the financial performance of the store including product merchandising/stocking, expense control, and achievement of sales and profitability goals; Responsible for the Annual Operating Plan (AOP) and associated programs to deliver the desired sales and profit results; recruits, trains and develops employees. The Store Manager ensures store adherence to all loss prevention procedures and performs Manager-on-duty functions, as well as any other duties or tasks required.Hiring RequirementsResponsibilitiesProvide a store culture that focuses on both initiating and supporting outside sales calls as well as creating a strong, superior service culture within the store, creating an atmosphere of superior customer service that is focused on the company's mandate: great food, great food people and making it easy.Manage the monthly Profit and Loss (P&L) and assist in the Annual Operating Plan (AOP) budgeting process; maintain budgeted sales and profits, with a focus on increasing sales, managing shrinkage and providing full support to all of the area Territory Managers (TMs).Implement and supervise strict controls regarding inventory standard operating procedures (SOPs), cash, checks, credit, and other critical aspects of the business, ensuring that all staff complies with company policies, procedures and store SOPs. Ensure the facility is well maintained and is a safe environment for staff and customers.Monitor the auto replenishment function of the POS to ensure correct products and quantities are delivered in a timely fashion; provide IT feedback on POS and cash management systems.Determine marketing strategy and devise marketing plans and store strategies to improve sales; initiate and execute marketing events and programs.Work with HR to advertise, recruit, interview, select, hire, orient, train, develop, and retain staff members.Monitor staff performance, conduct evaluations, and manage training, disciplinary actions, and terminations in consultation with HR where appropriate.Supervise store management and floor staff with day-to-day direction, scheduling, store goals, sales and shrinkage targets, and communication of results.Implement and monitor training programs to increase knowledge, productivity, accuracy, sales and profits, morale, and municate with store staff about merchandising and marketing programs and oversee execution and reporting.Adhere to and enforce all Company policies, processes, and procedures.Ensure facility safety and maintenance.Other duties as assigned or required.QualificationsEducation/Training:Bachelor's Degree or equivalent work experience required. A degree in Business Management, Supply Chain/Wholesale Management, or Accounting / Finance strongly preferred.Related Experience:Minimum of five (5) years experience in a retail work environment required.Must have at least three (3) years of management/supervisory experience.Knowledge/Skills/Abilities:Strong planning and organizational skills.Excellent customer service and relationship-building abilities with a client focus.Ability to think quickly and critically, make solid business decisions, and communicate effectively.Leadership, motivation, communication, and negotiation skills.Flexibility to work early mornings, late evenings, holidays and weekends.Proficiency with computer applications and Microsoft programs.PHYSICAL JOB REQUIREMENTSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee will need to speak, hear, see, sit, or stand as needed. The role may require walking on level surfaces, reaching above/below shoulder height, and lifting up to 50 pounds.This role will also receive annual incentive plan bonus.Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $69,000 - $125,000.EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability StatusIt is not necessary to include references to “Seniority level” or “Job function” as separate headings in this refined version. #J-18808-Ljbffr

Created: 2025-10-06