Store Manager

Victra is the largest Verizon Authorized Retailer in the United States. As a Store Manager, you shape our guest experience. By coaching your team, you help them give their best to Every Guest, Every Time. Our Store Managers exceed both store and personal sales targets. With our paid training, we give you the tools to embrace and take ownership of your store.We believe in Performance, Collaboration, Integrity, Innovation, and Celebration. You will have an elevated level of accountability for all retail store functions and for communicating and implementing the company vision by directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced sales environment, focusing on optimizing customer and employee experience.Responsibilities:Driving personal sales by following our EGET sales processLeading your team by resolving customer issues and assisting with customer transactions.Taking directions from District Manager on day-to-day operations.Setting and sharing daily/weekly/monthly goals with sales teams.Providing your team with training and mentoring to deliver outstanding customer experience.Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments.Running store operations – analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.Monitoring inventory by restocking shelves with products, maintaining device security, and managing the cleanliness of the store.Leading store merchandising and planogram compliance in accordance with company pleting store opening and closing activities.Collective responsibility on attaining store targets daily/weekly/monthly.What We Offer:Paid TrainingPremium Health, Dental, and Vision InsurancePaid Maternity Leave401K MatchTuition ReimbursementFifty percent off Verizon ServiceReferral BonusFrequent ContestsCareer Advancement OpportunitiesCompensation: Pay will include a base rate of $20.50/hour with uncapped earning potential through commission.Requirements:Background in customer service within the retail, restaurant, or wireless industry preferred.1-2 years of experience in Customer Service or leadership roleManagement experience in a commission-based sales environment.Proven history of achieving challenging team and individual sales goals.Balanced multiple opposing priorities in a multifaceted environment.Set goals, evaluated performance, and developed a high performing team.Basic interview skills and enhanced staffing knowledge.High school diploma or GED.One or more years of customer service, preferably in a retail or sales environment.Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.At least 18 years of ageLegally authorized to work in the United StatesPhysical Requirements:Ability to lift ten pounds.Ability to stand for extended periods of time.Training Requirements: Employees must attend and complete 2-week New Hire University (NHU) training program within 30 days of their official start date.Equal Employment Opportunity: We're proud to be an equal opportunity employer - and celebrate our qualified candidates’ and employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran or military status, or any other status or characteristic protected by federal, state, or local law. #J-18808-Ljbffr

Created: 2025-10-06