General Manager

OverviewThe Lehigh Valley Cooperative Telephone Association (LVCTA) is a member-owned, not-for-profit cooperative delivering reliable telecommunications services—including fiber Internet, telephone, and streaming—to rural communities across central Iowa. LVCTA serves Lehigh, Callender, Dayton, Harcourt, Otho, Coalville, and parts of rural Fort Dodge. As a cooperative, margins are reinvested into member services or returned as capital credits, emphasizing community ownership and shared value.The Opportunity: General ManagerAs our General Manager, you will be the operational and strategic visionary for our cooperative. You will ensure smooth daily operations, foster community relationships, and guide LVCTA forward as a trusted regional service provider.ResponsibilitiesLead all operations—Internet, telephone, and streaming services—ensuring quality, reliability, and member satisfaction.Oversee budgeting, financial planning, and the capital credit process unique to our cooperative structure.Manage staff, instill a service-driven culture, and ensure compliance with cooperative principles and regulatory standards.Serve as the cooperative’s public face—engaging with board, members, local communities, and regional stakeholders.Nurture community goodwill by promoting LVCTA’s dedication to its members and supporting local rural schools and activities.Ideal CandidateProven leadership experience in a utility or telecom environment.Strong financial acumen—experience in budgeting, capital planning, and reinvesting in services or returning profits (capital credits).Excellent communication and team leadership skills.Thorough understanding of telecommunication networks.Deep appreciation for rural living and community engagement.Strategic mindset, yet hands-on when required.What We OfferCompetitive salary and cooperative-aligned benefits.Opportunity to live and work in a supportive community that values service and integrity.A fulfilling role shaping the future of a trusted rural telecom cooperative.LVCTA is proud to be an Equal Opportunity Employer—we celebrate diversity and are committed to creating an inclusive workplace for all.How to ApplyReady to lead LVCTA into its next chapter? Please submit your resume and cover letter detailing your management experience and why you’re drawn to rural cooperative leadership to:Lori Fischetti, President – Sycamore Business SolutionsExclusive Search Partner for:NTCA – The Rural Broadband Association #J-18808-Ljbffr

Created: 2025-10-06