GENERAL MANAGER

Overview dnata is hiring a General Manager at IAD Dulles Airport! Salary $75,000-$90,000 Weekly pay, 401K, paid time off, competitive benefits dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 129 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. You Will Lead a safety centric culture through consistent execution and implementation of company resources and processes. Ensure that your station operates in compliance with all company policies and procedures, and adhere to the company/'s mission, vision and values statements. Ensure consistent practices and processes are utilized in the area of asset management, financial reporting, state and local government regulations. Direct a management and supervisory staff responsible for the primary business functions at the Station. Direct and participate in the acquisition, training, and on-boarding of team members. Leverage knowledge of all SLA and SGHA’s for current and future customers to deliver on our commitments. Develop teams to improve work performance and maximize potential through succession planning, KPI achievement, coaching, ongoing training, and mentoring. Establish and maintain a structured communication process between departments, groups, and team members to support the Station’s commitments to customers, individuals, and our Company. Regularly interact and obtain feedback from customers to promote the Station and measure the level of customer satisfaction to improve capabilities and processes. Ensure appropriate staffing levels are maintained through proper use of flight and personnel schedules. Encourage employee suggestions and involvement in the improvement and growth of the Station, its processes and people. Responsible for financial management including capital expenditures, forecasting, budgeting, audit performance and expense management. Develop new business plans with capital requirements and anticipated performance. Carry out management responsibilities in accordance with the organization's policies and applicable laws. Collaborate with leadership team to review and analyze operational, functional, and customer data to make informed business decisions and develop new strategies. Related duties as assigned. You Have To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree or 6+ years related experience and/or training; or equivalent combination of education and experience. Full knowledge of airline ramp service handling procedures, aviation safety and security procedures. Effective communication skills. Analytical and organizational skills. Proficient in Microsoft Office. Must be comfortable working nights, weekends, holidays, and in all weather conditions. Possess/maintain a valid state driver’s license and other FAA/Airport required identification/seals or authorizations. Travel as required. Seniority level Director Employment type Full-time Job function Management and Manufacturing Industries Airlines and Aviation Referrals increase your chances of interviewing at dnata by 2x Get notified about new General Manager jobs in Sterling, VA. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Created: 2025-10-06