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T Mobile Authorized Retailer Store Manager

GP Mobile - Baltimore, MD

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Job Description

OverviewT Mobile Authorized Retailer Store Manager at GP Mobile. 4 days ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Job ResponsibilitiesComplete observations of store employees’ interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time.Assist with customer-related issues that would positively impact the customer’s experience within the T-Mobile brand & expectations.Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives.Always maintain a neat, clean, organized store environment.Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand and digital technology.Support your team through development, training, mentoring, driving behaviors that will lead to earning a place in our customer’s hearts and store employee success.Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team.Support team initiatives and create an inclusive environment.Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the store’s assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses.Show your team you’re invested in their success through personalized performance management plans and conversations, as well as celebrating achievements through recognition.Ensure store employees meet and/or exceed defined, monthly success measurements.Meet or exceed sales goals for the store. Qualifications2 years wireless retail experience, high volume preferredBachelor’s degree, preferred Knowledge, Skills and AbilitiesCommunication (Required)Microsoft Office (Required)Store Management (Required)Store Operations (Required)Customer Service (Required) Requirements2-4 years Management experience in retail sales (Required)2-4 years Sales & sales management experience (Required)At least 18 years of ageLegally authorized to work in the United StatesHigh School Diploma or GED What’s in it for youCompetitive base pay, plus commissionBenefits for part-time and full-time associatesMedical, dental and vision benefits401K PlanGenerous paid time-off programsPhone service discountsSerious growth potential for your career About the CompanyLuna Wireless, an Authorized T-Mobile Retailer, is one of the largest Authorized T-Mobile Retailers in the US. We encourage diversity and inclusivity in our workplace and welcome applicants from all backgrounds. Employment detailsSeniority level: Entry levelEmployment type: Part-timeJob function: Sales and Business DevelopmentIndustries: Wireless Services Note: This posting includes information about the role and qualifications as advertised by GP Mobile. #J-18808-Ljbffr

Created: 2025-10-06

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