General Manager - Cross Pointe Centre

OverviewGeneral Manager - Cross Pointe Centre at Old Navy. You lead your store to deliver a profitable business plan, achieve key metrics, and translate brand vision into store execution. You drive profitable sales growth across Customer Operations, Merchandising, Product Operations, and talent development, coaching for a best-in-class customer experience.What You'll DoAnalyze results, identify opportunities, and collaborate with the leadership team to drive KPIsDrive profitable sales through forecasting and schedulingManage store budget for daily operations in support of the P&LBuild highly productive teams through sourcing, selecting, and developing peopleHold the team accountable through coaching and feedbackTeach and train to build capabilitiesLead the implementation and execution of Standard Operating Procedures and initiativesCreate an inclusive environmentMaximize efficiencies and productivity through action plansPerform Service Leader dutiesRepresent the brand and understand competitorsPromote community involvementLeverage OMNI to deliver a frictionless customer experienceEnsure all compliance standards are metWho You Are3-5 years of retail experience leading othersCollege degree or equivalent experience preferredDemonstrated ability to deliver resultsStrong communication skills with customers and employeesAbility to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbsFlexible schedule including nights, weekends, holidaysAbility to travel as requiredBusiness acumen and time management skillsStrong planning and prioritization skillsBenefitsMerchandise discount for brand familyCompetitive Paid Time OffVolunteer hours allowance401(k) plan with company matchingEmployee stock purchase planMedical, dental, vision and life insuranceGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We recruit, hire, train and promote qualified people of all backgrounds without regard to protected status. We have received awards for equality and continue to foster a diverse and inclusive environment. In 2022, Forbes recognized us as one of the World/'s Best Employers and Best Employers for Diversity. #J-18808-Ljbffr

Created: 2025-10-06