Migration Product Delivery Manager, Vice President

Migration Product Delivery Manager, Vice PresidentShape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Migration Product Delivery Manager, Vice President in Deposit 2.0, you will ensure we are ready to activate functionality and convert customers and accounts to new products and technology, coordinate and support activation and migration events, and ensure alignment with program delivery and business partners. You will manage progress, maintain documentation, create runbooks, and establish and facilitate command centers to monitor activation and migration events. You will launch successful software products in dynamic, consumer-facing environments, with your passion for enhancing people/'s financial lives, and the ability to devise and implement innovative solutions to challenging yet exciting problems.Job ResponsibilitiesLeads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordinationLeads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirementsEffectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partnersPartner with Deposits 2.0 program delivery and business to track discovery and build progress, maintain documentation and provide regular reporting on activation and migration activitiesCreate and maintain activation and migration runbooks, detailing implementation, validation, and backout procedures with all supporting partnersCoordinate and facilitate go/no-go checkpoints with key decision makers prior to each activation and migration phaseEstablish and facilitate the activation and migration command center by assembling a cross-functional team, ensuring clear roles and responsibilities, and fostering open communication and shared problem-solvingDevelop incident response plans and playbooks for activation and migration; outlining procedures for identifying, responding to, and recovering from incidents alongside our livesite management partnersCreate and maintain regular reporting on activation and migration statuses leveraging various Deposit 2.0 monitoring, log management, and observability tools to ensure visibility and error tracking for activation and migration performanceConduct post-migration reviews, analyze data, and integrate learnings to continuously improve processes and product developmentRequired Qualifications, Skills And Capabilities5+ years of proven project management and/or release management experienceDemonstrated ability to execute operational management and change readiness activitiesStrong understanding of delivery and a proven track record of implementing continuous improvement processesExperience in product or platform-wide release management, in addition to deployment processes and strategiesBachelor of Science or Bachelor of Arts degree or equivalent experienceExperience in managing complex projects or releases, including planning, execution, and monitoringFamiliarity with project or release management software, such as MS Project, Asana, Monday or CutoverAbility to coordinate multiple cross-functional teams, stakeholders and manage resources effectivelyPreferred Qualifications, Skills And CapabilitiesProficient knowledge of the product development life cycle, design, and data analyticsStrong understanding of data migration processes and methodologies, preferably with proven conversion experienceProject management and/or release management experience preferably in consumer banking, payments, or fintech productsProficiency in relevant technologies and tools, such as cloud platforms, databases, and data integration toolsAbout UsChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants/' and employees/' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/VeteransSenioriy level: ExecutiveEmployment type: Full-timeJob function: Project Management and Information TechnologyIndustries: Software Development #J-18808-Ljbffr

Created: 2025-10-06