Director Business Intelligence

OverviewAre you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are seeking individuals that will thrive in a patient-centric dynamic environment. If you are an attentive listener, fast-thinker, and problem-solver, with the ability to relate to different people, you are a match for CCS.As a Director, Business Intelligence, you'll be responsible for the overall performance and management of business intelligence resources and activities. Develops reports, standard, interactive and ad-hoc. Develops dashboards and OLAP and provide supports and maintenance to existing reporting and analytics environment. customer service.Locations: Alaska, California, Colorado, Delaware, Hawaii, Idaho, Maine, Montana, Nevada, New Hampshire, New York, North Dakota, Rhode Island, South Dakota, Vermont, Washington, Wyoming, Illinois; residents are not eligible. Responsibilities Leads and facilitates deployment of standardized & regularly scheduled reports compiling data from SQL systems and other sources Works with management team to identify, define and deploy reporting requirements as needed in a rapid manner Enhances and develops staff skills in BI, Leads and Reporting solutions using SQL, Excel, Crystal Reports and other data management systems Lead team in efforts to design and develop reporting solutions that enable stakeholders to make effective decisions and manage the business Monitor existing metrics, analyzing data and partnering with internal teams to identify process and system improvement opportunities Participate in weekly meetings with management and others as needed to evolve and refine business intelligence and reporting needs Provide the foundation for subsequent information delivery development while using data knowledge, metadata integration, and the appropriate toolset in support of business information needs Develop and coordinate Business Information Access Layer changes with the Query/Report Analysts Maintains a high degree of confidentiality due to access to sensitive information Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department Follows all Medicare, Medicaid, HIPAA, and Private Insurance regulations and requirements Abides by all regulations, policies, procedures and standards Information Delivery Development: Produces products providing business users access to the information needed while leveraging data knowledge and appropriate toolsets Develop and test SQL based queries and format reports from user specifications Schedule, optimize, publish, and manage queries and reports Develop and test dashboards for key performance metrics Decision support, complex query construction and ad-hoc query assistance Report, portal, dashboard, scorecard delivery Assist users in the appropriate use of query, reporting and analysis tools OLAP Cube Development: Design, develop, test and implement multi-dimensional cubes Design, develop, code and test OLAP cubes. Document technical design Design and define test cases based on business requirements Analysis of data source acquisition Source to target mapping Production support of applications, including performance monitoring Provide technical consulting and support for applications as needed Maintain detailed and accurate documentation per all project standards Abides by all policies, procedures and protocols in departmental CCS Medical Personnel and Administrative Policy Manuals Desired Outcomes Exercises appropriate cost control measures Maintains positive internal and external customer service relationships Maintains open lines of communication Plans and organizes work effectively and ensures its completion Meets all productivity requirements Demonstrates team behavior and promotes a team-oriented environment Actively participates in Continuous Quality Improvement Represents the organization professionally at all times Qualifications B.S. Degree in Information Technology or related field; 12+ years IT experience; 5 years of managerial/supervisory experience. MBA or Master’s degree preferred Good working understanding of the information technology environment Knowledge of current trends and developments in information technology Strong multi-tasking, facilitation/presentation skills Judgment, situation awareness and decision-making Values Our Values Certainty - Deliver what you commit to. Use appropriate methods and a flexible interpersonal style to build a cohesive team based on trust and transparency. Compassion - Treat patients and their loved ones with customer satisfaction as a driving force. Advancement - Encourage innovative approaches and drive cross-functional alignment to accomplish goals. CCS is an EEO/AA Employer. M/F/D/V Company Overview CCS is the strategic partner addressing America/'s most pressing healthcare challenges through intelligent chronic care management, tackling the $412 billion annual diabetes burden and chronic conditions affecting over 133 million Americans. Our LivingConnected solution and PropheSee AI-powered predictive model support better adherence and outcomes. CCS supports over 200,000 people nationwide with home-delivered medical supplies and pharmaceuticals annually. For more, visit or connect with us on LinkedIn. What We Offer Competitive Salary Bonus/Incentive Opportunities/commission (if applicable) Comprehensive Benefits:Medical, dental, and vision insurance401(k) with company matchPaid time off (vacation and holidays) Growth & Development: Ongoing training and professional development Work-Life Balance: Remote or hybrid work options (if applicable); Wellness programs and mental health support #J-18808-Ljbffr

Created: 2025-10-06