Director Digital Product

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.Optum is redefining how consumers and business customers interact with healthcare products and services. We are seeking an experienced product management leader with a proven track record and a passion for innovation to join us as Director of Digital Product Management. In this role, you will lead enterprise-level, web-centric initiatives, provide digital product guidance and oversight, and align new and existing features with Optum's overall consumer strategy. You will collaborate closely with other product and technology executives across Optum to set product objectives and drive planning, development, and implementation, while identifying opportunities for efficiencies and synergies. You will lead a team of product managers to bring new digital products and services to market, optimize user engagement and task completion, and enhance website performance.Primary Responsibilities:Lead teams and large initiatives through digital strategy creation, ideation, technical development, and the launch of innovative features, products, and platformsDrive the full product lifecycle of digital product development with a focus on innovation, customer satisfaction, task completion, increased conversion, growth, and retentionAnalyze site performance, identify areas for improvement, and develop strategies to accelerate growth, drive user acquisition, retention, and overall app successManage long-term roadmaps and balance day-to-day improvements across multiple product areas with long-term scalabilityDevelop metrics to measure the success of product features, analyze results, and collaborate across the organization to develop action plans and enhancement recommendationsDevelop strategies, business cases, and roadmaps for new and existing digital productsCollaborate with Business, Marketing, Research, Digital, and Data Analytics teamsStay current with development trends, tools, and technologies, and provide direction, guidance, and oversight to digital teams across the Optum ecosystemEstablish processes and best practices for optimal website creation and operationsDefine product requirements and coordinate development efforts as the product leaderComply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do soRequired Qualifications:Overall software industry experience in 15+ years9+ years of experience in Product Management, building digital experiences3+ years of leadership experience, including hiring, managing, and developing both individual contributors and senior leadersExtensive experience in healthcare strategy development and creating new features and capabilitiesExperience with UX/UI best practices, SEO, digital analytics, and digital product development principlesSolid competence in managing website health metrics and improving site performanceKnowledge of web, responsive web development, and mobile app design trendsAbility to drive alignment across senior executives, business leads, and technical leadsProven track record of delivering high-quality, innovative consumer experiences at scalePreferred Qualifications:Significant experience in product management within the healthcare industryExperience working with ML/AIAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #J-18808-Ljbffr

Created: 2025-10-06