General Manager

OverviewYou will have a high level of accountability for all store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. You will drive for high-performance results within a fast-paced, demanding solutions sales environment and focus on optimizing customer and employee experience. You will act as a mentor for your Assistant General Manager. You will complete trainings and attend weekly sales leadership calls. You will drive our business forward by motivating your team to do their best in every guest interaction.ResponsibilitiesBuilding, developing, and mentoring your sales team.Working through teams to teach, coach and follow our sales process with Every Guest Every TimeAttracting and retaining top caliber employees.Brand advocate for VictraProviding ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives.Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store.Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully.Developing and implementing sales tools and initiatives.Maintaining the performance of your store by running retail inventory compliance.Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports.Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base.Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.Owning all guest escalations and providing a timely resolution.Clearly communicating company objectives and priorities to team members and providing timely follow up.Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs.What We OfferPaid TrainingPremium Health, Dental, and Vision InsurancePaid Maternity Leave401K MatchTuition Reimbursement50% off Verizon ServiceVNation Disaster ReliefReferral BonusFrequent ContestsCareer Advancement OpportunitiesCompensationBase Pay: $49,500.00Pay rates include base pay at the above rate, with the opportunity to earn a monthly General Manager bonus. The average all-in pay is $75,184.00 per year for this role.What We Are Looking ForYou thrive in a sales environment and enjoy sharing this energy with a team that you can develop and motivate. You set the bar high for achieving goals and know how to motivate others to help you get there. You are open to new ideas, relate well with a variety of people, and are attuned to the needs of others to ensure they can perform at their best. You know you’ve succeeded when your team is delivering.You Will Need To Have1-3 years of experience in a retail sales environment, 2 years in a leadership/supervisory roleManagement experience in a commissions-based sales environmentProven track record of achieving challenging team and individual sales goalsBalanced multiple opposing priorities in a multifaceted environmentSet goals, evaluated performance, and developed a high performing teamBasic interview skills and enhanced staffing knowledgeHigh school diploma or GEDOne or more years of customer service, preferably in a retail or sales environmentWillingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periodsAt least 18 years of ageLegally authorized to work in the United StatesPhysical RequirementsAbility to lift ten poundsAbility to stand for long periods of timeTraining RequirementsAll Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.Equal Employment OpportunityWe/'re proud to be an equal opportunity employer - and celebrate our employees/' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. #J-18808-Ljbffr

Created: 2025-10-06