General Manager II Store 6724

Overview A General Manager must be committed to inspiring our team, helping our Customers succeed and growing our business with integrity. This is a professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and the ability to identify, troubleshoot and assist with DIY projects. The GM is responsible for developing and maintaining professional customer relationships and program growth. The GM is accountable for achieving financial metrics and maintaining service and appearance standards. This is an exempt position and requires a minimum of 50-55 hours per week (excluding meal break periods). The average schedule is 5-6 days a week, 11 hour shifts, including rotating nights and weekends, with an hour for lunch. Additional hours may be required based on staffing, store conditions, sales to target, and other business demands. General Managers are required to work a schedule based on the needs of the business. Primary Responsibilities Achieve overall store sales goals and service objectives Manage and grow professional customer relationships and sales, including building and holding the team accountable to executing customer action plans Selection, hiring, development, performance management, coaching, scheduling and engagement of store team members Ensure execution of all inventory and operational standards Coach all team members to deliver on customer expectations (DIY and Professional) Manager on duty responsibilities (touch base/coaching, floor/phone management, task assignment and completion, safety, open/close duties) Ability to lead change management Embrace diversity and foster a respectful environment for both customers and team members Secondary Responsibilities Provide DIY service including battery installation, testing, wiper installation, etc. Assist District/Region in other functions upon request Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Ability to become ASE P2 certified or ASE-ready equivalent Ability to execute and train project and product quality recommendations Advanced parts lookup and sourcing Ability to source from numerous places including special order, FDO, second source, etc. Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services Ability to execute and train inventory systems and store equipment Ability to execute and train POS and Parts lookup systems Ability to review and analyze P&L statements Ability to recruit, select, hire and develop quality team members Ability to build and grow relationships with professional customers Essential Job Skills Necessary for Success as a General Manager Working knowledge of automotive systems (preferred) Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management Use Microsoft software effectively (Word, Excel required; PowerPoint preferred) Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent Ability to review and analyze business reports, such as profit and loss statements Hold others accountable, inspect work quality and give feedback in an inspiring way Ability to work a variety of days, evenings and weekends as needed 2-3 years of experience managing a team of 10-20 team members in a fast-paced retail environment Successful experience managing profitability; proven financial and business acumen Education High school diploma or GED; Bachelor’s degree in business or related area preferred Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. The employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. The employee is occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level is usually moderate. Position is eligible for sales commission based on individual or store performance. Legal and Accessibility We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status or disability, or any other federal, state or local protected class. California Residents Click Below For Privacy Notice: Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industries: Motor Vehicle Manufacturing and Retail We are also listing related roles in Russellville, AR and affiliated postings. This description reflects a real General Manager role at Advance Auto Parts. #J-18808-Ljbffr

Created: 2025-10-06