Shop Manager - Biohazard Mitigation

OverviewShop Manager role at ServiceMaster BioClean, Rancho Cucamonga, CA. Base pay range reported as $39.00/hr - $45.00/hr. Driver’s license and a clean driving history required. This is a dynamic, fast-paced position with a focus on leadership, operations, and client service in biohazard remediation settings.ResponsibilitiesDirect leadership and development of staff, ensuring adherence to safety standards and company policies.Serve as a "Player-Coach" through direct job site management and support of the Field Team in various biohazard remediation projects.Responsible for shop operations, including staffing, interviewing, onboarding, training, and scheduling.Facilitate community outreach to build brand awareness and establish strong local partnerships.Support Market Manager and Area Manager in daily operations and special projects as needed.Respond promptly to service calls, providing job site bioremediation services in various emergency situations.Working ConditionsMust be able to respond to dispatch within one hour of receiving a call.Ability to lift up to 50 lbs and handle physically demanding tasks.Occasional overnight travel, with accommodations provided by the company.Capable of handling a fast-paced and dynamic work environment.Experience and SkillsBasic QualificationsMust be 18 years of age or older.Must have a valid Driver's License and acceptable Motor Vehicle Record.Must reside locally and be able to respond to the shop within one hour of a service call.Minimum of 2 years of supervisory experience, preferably in biohazard remediation, construction, mitigation, restoration, or related field.Demonstrated leadership experience, preferably in a technical or field service environment.Strong organizational, communication, and problem-solving skills.Must complete ServiceMaster BioClean’s Field Learning Path within 30 days of start, and Supervisor Learning Path within 90 days of start.Preferred QualificationsQualified Applicator License (QAL) or Qualified Applicator Certificate (QAC) preferred.IICRC S540 certification or equivalent in biohazard remediation.Experience in project management and team leadership in high-stress scenarios.Customer service experience; military personnel are highly valued.Exceptional communication skills and a track record of community engagement.Proficient in Microsoft Office Applications and relevant software.Relevant backgrounds that have found success at ServiceMaster BioClean include: EMT, Mortuary Affairs, Nursing, CNA, Restoration, Mitigation, Remediation, Asbestos Abatement, Construction, Pest Control. Military personnel encouraged to apply.About ServiceMaster BioCleanWith over 60 regional offices and over 100 mobile units, ServiceMaster BioClean is a national leader in biohazard remediation and trauma cleanup. The company provides emergency rapid response 24/7/365 and trains its technicians in OSHA safety, IICRC compliance, and customer service. Visit to learn more.Equal Employment OpportunityIt is the policy of ServiceMaster BioClean to recruit, hire, train, and promote without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, as required by law.NotesBackground checks are conducted as part of the hiring process, including a 7-year history review of nationwide, federal, and county crimes, and a motor vehicle report. A valid driver’s license and driving history free of certain infractions are required. If you need an accommodation to apply, contact : Rancho Cucamonga, CA #J-18808-Ljbffr

Created: 2025-10-06