General Manager

BenefitsBonus based on performanceCompetitive salaryDental insuranceEmployee discountsFlexible scheduleFree food & snacksFree uniformsHealth insurancePaid time offTraining & developmentVision insuranceJob descriptionGeneral Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operations, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of house.ResponsibilitiesCoordinate daily Front of the House and Back of the House restaurant operationsDeliver superior service and maximize customer satisfactionRespond efficiently and accurately to customer complaintsRegularly review product quality and solve quality issuesOrganize and supervise shifts to ensure culture and guest experience standards are metAppraise staff performance and provide feedback to improve productivityEstimate future needs for goods, kitchen utensils and cleaning productsEnsure compliance with sanitation and safety regulationsManage restaurant’s good image and suggest ways to improve itControl operational costs and identify measures to cut wasteCreate detailed reports on weekly, monthly and annual revenues and expensesPromote the brand in the local community through word-of-mouth and restaurant eventsTrain new and current employees on proper customer service practicesImplement policies and protocols that will maintain future restaurant operationsSkillsProven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar roleProven customer service experience as a managerExtensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staffFamiliarity with restaurant management software; DoorDash, etcStrong leadership, motivational and people skillsAcute financial management skills #J-18808-Ljbffr

Created: 2025-10-06