General Manager

Overview Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best. We invite you to join our team. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. Position General Manager – manages the day-to-day operation of the Collision Center to deliver exceptional and successful customer experiences, in compliance with established policies and procedures. Plans and implements daily operations to meet KPI and insurance metrics. Coaches and empowers team members to achieve their performance goals. Maintains the highest standards of professionalism in serving customers and leads by example. Key Job Responsibilities Ensure consistent execution of WOW (Wow Operating Way) plan. Prepare and manage the annual and monthly operating budget of the collision center. Forecast, target and track monthly sales, profit and expense objectives. Deliver formal annual performance reviews and informal monthly performance reviews. Monitor and maintain all accounts payable and accounts receivable related to the Collision Center. Maintain a clean and organized repair facility at all times. Monitor maintenance required for all shop equipment, including the paint booth. Provide training for all staff as necessary. Ensure all staff wear proper safety gear and adhere to dress code. Open and close the facility daily per established procedures. Conduct or coordinate daily production meetings/walks to confirm throughput and delivery dates. Manage all estimates to ensure labor mix is within established standards and manage store capacity. Lead and manage all repair facility personnel. Facilitate monthly Health & Safety and staff meetings; attend monthly managers meetings. Attend training, information sessions and workshops recommended by Senior Leadership Team. Store CSI performance review and follow up within 24 hours. Education and/or Experience Required Post-Secondary Education or equivalent. Proven leadership experience in a collision repair environment or similar role. Required Skills/Abilities Attention to detail and a high degree of accuracy. Ability to deliver a consistent, successful client experience. Clear verbal and written communication. Ability to motivate others using effective coaching tools and management skills. The physical demands of the job may be required to successfully perform essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits Gerber offers comprehensive benefits including: Annual Paid Time Off (PTO) plans 2 weeks of Paid Parental Leave for full-time employees (minimum 30 hours/week) 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free Safety Glasses annually Annual Voluntary Uniform Stipend Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit to learn more about our company. Compensation $80,000+ annually depending on experience #J-18808-Ljbffr

Created: 2025-10-06