Chief Operating Officer (COO)

OverviewHarbor is seeking a dynamic Chief Operating Officer (COO) to provide leadership, vision, and operational excellence across the organization. The COO will oversee Facilities, Human Resources, and IT while driving strategic initiatives in partnership with the CEO and Senior Leadership Team.ResponsibilitiesProvide day-to-day leadership and management aligned with Harbor’s mission, values, and strategic goals.Oversee Facilities, Human Resources, and Information Technology operations, ensuring strong systems, compliance, and support for staff.Collaborate with the CEO, Board, and Executive Leadership Team to develop and execute strategic plans and initiatives.Ensure the effectiveness of operational processes, internal controls, and risk management strategies.Develop and implement operating and capital budgets; ensure sound fiscal management in collaboration with the CFO and CEO.Provide direction, leadership, and consultation for operational departments including Facilities, IT, and HR.Foster an organizational culture of accountability, innovation, and continuous improvement.Motivate, mentor, and develop leaders and staff across operational divisions.Monitor and report on organizational performance metrics to the CEO and Board as requested.Represent Harbor in community, state, and national forums, and with strategic partners.Ensure adherence to regulatory requirements and agency policies in all operational areas.Engage with external partners, vendors, and stakeholders to strengthen Harbor’s infrastructure and growth capacity.QualificationsMaster’s degree in business, healthcare administration, behavioral health, or related field required.5+ years senior management experience, preferably in behavioral health or nonprofit sector.Demonstrated experience in financial planning, analysis, human resources, information technology, and facilities oversight.Strong background in organizational development, personnel management, budget/resource development, and strategic planning.Understanding of behavioral health payment methodologies, value-based arrangements, and pay-for-performance models.Exceptional problem-solving, analytical, and communication skills.Must have valid driver’s license, acceptable driving record, and be deemed insurable through Harbor’s vehicle insurance carrier.CPR/First Aid and NCI/CPI Certifications required within 90 days of employment.About HarborA leading provider of mental health and substance use treatment for over 100 years350+ clinical staff serve over 24,000 clients across multiple locations and in the community each yearServices ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and moreBenefitsMedical, dental, and vision coverageRetirement plan with company matchGenerous paid time off, sick time, and paid holidaysTuition and professional license reimbursement programsClinical supervision hours offeredEmployee referral bonusesAbility to make a difference in your community #J-18808-Ljbffr

Created: 2025-10-06