Area Social & Events Director of Sales

Kennebunkport Resort Collection is seeking an Area Social & Events Director of Sales. The Area Social & Events Director of Sales is responsible for solicitation, contracting, planning, organizing, and coordination of special events, private functions, and social event attendee accommodations to achieve the commercial objectives at The Kennebunkport Resort Collection.Through effective relationship building they will deliver the highest levels of guest service and organizational leadership resulting in optimized profitability and customer satisfaction. They will be creative, energetic, and knowledgeable professional, and they will be fundamental to the ongoing success of each hotel.General Responsibilities IncludeBuilds and strengthens relationships with existing and new customers to enable future bookingsTo understand and respond to all guest needs and requests in a timely and professional mannerDevelop and execute a direct sales strategy to achieve social event rooms, food and beverage and event hire budgets as directed by the Area Director of SalesMaintain well documented, accurate, organized and up to date file management in order to serve client and the employer in the most expedient, organized and knowledgeable mannerDevelops relationships within the community to strengthen and expand customer base for sales opportunitiesEntertain clients and hotel guests on property as directed by the Area Director of SalesManages and develops relationships with key internal and external stakeholdersParticipates in sales calls, phone solicitation/prospecting, market analyses to acquire new business and/or close on businessWorks collaboratively with the sales team to ensure sales efforts are coordinated and not duplicatedPlan group's food and beverage events, including assistance with menu and wine selection, decorations, entertainment, and audio visual as neededCreate and execute accurate banquet event orders that include detailed information on the agenda, menu items, room set up, and billing arrangementMeet the client upon arrival and conduct an event review, including the introduction of Department Heads, overview of events, and arrival detailsCommunicate last minute changes in group functions to hotel staff, and ensure accurate and satisfactory follow upConduct post conference review with clients including the presentation of banquet checks when applicableReview all bills that are sent to the client, ensuring they are accurate and timely in order to maximize return businessDevelop customer profiles and maintain an effective trace system including trace dates and references resulting in superior account service and increased revenuesDevelops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interactionAbility to define problems, collect data, solve practical problems and deal with a variety of concrete variables in situations where only limited standardization existsAbility to interpret and give a variety of instructions furnished in written, oral, diagram or schedule formAttend daily, weekly and monthly meetings as directedWork with the Directors to generate an accurate monthly forecast of group food and beverage revenue associated with all private eventsEnsure monthly goals are attained to maximize revenueEstablish themselves as a subject matter expert; serves the property by understanding of the Market, business issues, and concerns to offer better business solutions to the operationSupports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experienceCommunicate both verbally and in writing to provide clear direction to hotel operation leadership and staffComply with attendance rules and be available to work on a regular basisSubmit weekly activities reportsLog activities, contacts, and communication in Delphi FDCPerform any other job-related duties as assignedSkills/Knowledge RequiredWorking knowledge of Delphi.FDC/ Amadeus Sales & Event Management tools.Highly motivated individual who can work independentlyAbility to handle confidential information discretely and in the proper mannerSelf-starter, and possess excellent project management skills.Proven track record of group/ event tactical planning and execution.Proven track record of success.Ideal candidate, 5+ years of private events industry sales experienceEffective decision-making skillsStrong problem-solving skillsStrong organizational skillsMay be required to work varying schedules and be able to travelGood communication skills (verbal, listening, writing)Effective conflict management skillsWhat We OfferEmployer-subsidized medical, dental, and vision insuranceCompany-funded $25K in complimentary life insurance and $1K/mo. in disabilityOptional Disability, Life and AD&D, Critical Illness, and Accident Insurance optionsAdditional Health & Wellness benefits including prescription and gym membership discountsGenerous Paid Time Off package including Employer Paid Leave plus immediate Paid Vacation accrualsFlexible and understanding work-life equalityFamily Matters Program of 3+ months paid parental leave for new parents401k employer match, up to 4% of salaryCompetitive wages with ongoing market analysis with annual performance evaluations and compensation adjustmentsDiscounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locationsFood and Beverage discount of 50% Off at EOS Hospitality portfolio locationsGold Card annual complimentary restaurant allowance for managersDiscounted lodging rates from New England Inn & Resort Association partnersPathways for growth and professional development including training and tuition reimbursementRelocation assistance to temporary employer housingIncentive opportunities for both hourly and managerial rolesSupportive, open workplace cultureCompany-funded Employee Assistance Program for life and mental health resourcesKennebunkport Resort Collection is an equal opportunities employer and welcomes applications from diverse candidates. #J-18808-Ljbffr

Created: 2025-10-06