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Business Consulting - Change Management Lead

Ernst & Young Advisory Services Sdn Bhd - Lead, SD

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Job Description

Business Consulting - Change Management LeadOther locations: Primary Location OnlyDate: Sep 17, 2025Requisition ID: 1636883Change Management Lead (Business Consulting)At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.We are seeking a Change Management Lead for a deposits and lending core banking implementation of retail and commercial bank. The candidate should be experienced in strategizing, planning and managing change for similar large, complex projects, preferably in Thailand.Your key responsibilities:Change strategy: Strategize and develop change plan based on client context and prioritiesCommunicate change: Curate and deliver messaging to provide awareness for the case for change, inspire participation and adoptionChange impact: Lead assessment of change impact by stakeholder groups (functions and departments) and personaChange design: Develop training and learning materials and curriculum to enable user groupsChange delivery: Plan and deliver training, assess effectiveness and end users’ readiness to transition to the new systemEssential Qualifications:Thai nationality / Thai native onlyBachelor’s degree in Business Administration, Information Technology, or a related field. A Master’s degree or relevant certifications (e.g., PMP, Agile) is preferred.Minimum 10 years of experience in change management, with a focus on retail and commercial bankingProven experience in managing change in large-scale transformation projects and leading cross-functional teamsA solid understanding of how people go through a change and the change processExperience with and knowledge of change management principles, methodologies and toolsExceptional communication skills, both written and verbalAbility to clearly articulate messages to a variety of audiencesAbility to establish and maintain strong relationshipsAbility to influence others and move toward a common vision or goalFlexible and adaptable; able to work in ambiguous situationsResilient and tenacious with a propensity to persevereForward looking with a holistic approachOrganized with a natural inclination for planning strategy and tacticsProblem solving and root-cause identification skillsAble to work effectively at all levels of an organizationMust be a team player and able to work collaboratively with and through othersAcute business acumen and understanding of organizational issues and challengesFamiliarity with project management approaches, tools and phases of the project lifecycleExperience with large-scale organizational change effortsNote: The description contains standard EY information and does not include extraneous technical placeholders or web tracking elements. #J-18808-Ljbffr

Created: 2025-10-07

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