Production Order Planner - Customer Services

Pioneering in America, from the first mile to the last. This is what drives us.For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Automation’s impact on the railway industry is second only to the effects of digitalization. Combine them and the results are transformative! We work at the leading edge of this movement, applying our proven expertise in digitalization to rail infrastructure and automation. Our innovative solutions deliver greater safety, punctuality, reliability, and sustainability across the line, all while reducing costs for mass transit and freight transportation systems. We are continuously developing new answers for rail automation - often to questions that haven’t been asked yet.Join the growing team at our world-class passenger railcar manufacturing facility in Lexington, NC! Siemens Mobility, Rolling Stock Division is the North American market leader in the production of passenger coaches, locomotives, and light rail vehicles. Position Overview:The Planner representative plays a key role in ensuring production readiness by managing critical supplier relationships and driving the on-time delivery of materials. This role focuses on resolving supply chain challenges, overseeing procurement activities, and supporting cross-functional teams to maintain smooth operations in an engineer-to-order manufacturing environment. Success in this position requires strong analytical skills, effective communication, and a proactive approach to problem-solving.What your day-to-day will look like:Ensure the continuous supply of required materials and promptly communicate any supply issues that could impact business operationsContact suppliers to resolve pricing discrepancies, delivery delays, or invoice-related concernsInvestigate and reconcile past due invoicesLead cross-functional purchasing activities with manufacturing, planning, sourcing, and engineering teams to address complex material supply challengesEnsure adherence to company guidelines, purchasing policies, and proceduresProactively identify potential material shortages and implement mitigation strategies to reduce supply chain risksTo thrive in this role, you have:3+ years of experience in a supply chain or procurement role within an engineer-to-order manufacturing environmentAdvanced proficiency in Microsoft ExcelWorking knowledge of MRP systems; SAP experience preferredExcellent written and verbal communication skills, along with strong interpersonal abilitiesA bachelor’s degree in a related field such as supply chain, business, manufacturing, or industrial engineering - or 3 to 5 years of relevant experience in lieu of a degreeStrong negotiation skillsAnalytical mindset with proven numerical aptitude and problem-solving capabilitiesA tenacious and assertive approach to driving results, including escalation within supplier organizations and internally when neededDemonstrated ability to build and maintain effective, productive relationships with key stakeholders and suppliersWhy you'll love working for Siemens!11 paid holidays, 18 days of PTO401K - 6% company matchFreedom and healthy work-life balance- Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits - starting Day 1!Solve the world's most significant problems - Be part of exciting and innovative projects.Engaging, challenging, and fast evolving, pioneering technological environment.Competitive total rewards package.Opportunities to contribute your innovative ideas and get paid for them! Please take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning.Employee perks and discounts in addition to our 401k match and generous Paid Time OffApplicants must be legally authorized for employment in the United States without needing current or future employer-sponsored work authorization.Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: . The base salary range for this position in Lexington, NC is $66,708 - $78,336. The salary may be higher or lower depending on the budget and the candidate's experience, knowledge, skills, and qualifications.#LI-ND1 $66,708 $78,336

Created: 2025-10-08