Area Manager (Dulles)

Area Manager Scenthound Location: Dulles, VA Compensation: $75,000$85,000 per year (base + performance-based incentive) Schedule: Full-time | Must be available to work Saturdays About Us At Scenthound, we're not just a dog grooming business were redefining what it means to care for our four-legged family members. Our mission is simple: keep dogs clean and healthy, and do so in a way that builds a passionate, connected team. We believe in dog-first care , team-first culture , and purpose-driven leadership . Were growing fast, and were looking for an Area Manager to grow with us. Core Values DOG FIRST : We advocate for the health and well-being of every dog in our care. ONE PACK : We are one company, one team, with one mission. We trust, respect, and support one another. BRING LOVE : We bring good energy to our work, and we do our job with loving intention. SEEK GROWTH : We believe. We learn. We grow. MAKE A DIFFERENCE : We work with purpose and are driven by a desire to make a positive impact. The Role As an Area Manager, you wont be sitting in an office looking at dashboards youll be in the stores, rolling up your sleeves, developing people, and making things happen. Youll oversee a group of 3+ locations and lead the team to deliver exceptional service and performance. This role is ideal for a hands-on, people-first leader who is energized by coaching, solving problems, and driving operational excellence. Responsibilities Leadership & Team Development Coach and develop Center Managers and Assistant Managers into confident, independent leaders Support hiring, onboarding, training, and team engagement efforts Foster a One Pack culture across all centers Operations & Service Excellence Ensure consistent execution of the Scenthound playbook at each location Step in at the center level when needed this is a working leadership rol Champion a hospitality-first experience for members and their dogs Sales & Business Performance Guide teams in growing membership and increasing average ticket size Monitor labor efficiency and profitability metrics across locations Address and resolve customer concerns with empathy and urgency What Were Looking For A proven people leader with experience managing multiple locations or large teams Background in hospitality, fitness, food & beverage, or automotive service preferred Strong EQ with a passion for coaching and inspiring others Comfortable balancing frontline execution with strategic thinking Excited by fast-paced, growth environments Willing to work Saturdays; Sundays off Compensation & Benefits $75,000$85,000 total target compensation (Base salary + incentive tied to membership growth, average ticket, and labor efficiency) Paid Time Off Supplemental Insurance Options Professional development opportunities including manager conferences and in-market training. Growth Opportunity This is not a static role. As we grow, so will your responsibilities with the potential to oversee more Scenters and eventually step into a more strategic leadership position with less in-scenter involvement. We are looking for someone whos not just filling a role, but building a career with Scenthound.

Created: 2025-10-08