Senior Analyst, Sales Tools & Processes

Role SummaryWe are seeking a Senior Analyst, Sales Tools & Processes to lead and optimize sales tools and process initiatives across our global revenue organization. In this high-impact role, you’ll drive operational scale, data integrity, and seller productivity by improving the tools and workflows that power our lead-to-cash lifecycle.This is an ideal role for someone with strong Salesforce and process fluency, who thrives in cross-functional environments and takes pride in driving measurable business value. You’ll partner closely with Sales Operations leadership, IT, Finance, Marketing, and Sales Enablement to deliver scalable solutions that enhance both seller experience and GTM execution.This role reports to the Senior Director, Sales Operations and works closely with Field Sales Ops, Systems teams, and Enablement leaders to ensure alignment across stakeholders and platforms.Key ResponsibilitiesLead cross-functional initiatives to streamline the lead-to-cash process, reduce seller friction, and scale GTM operationsGather and translate business requirements into functional designs for Salesforce Sales Cloud and CPQ; collaborate with IT to implement and iterateDrive data hygiene and forecast accuracy through process improvements, change management, and stakeholder alignmentIdentify and resolve complex operational issues related to data quality, seller experience, or system usabilityBuild and maintain auditable, high-visibility Salesforce and Clari reports/dashboards to support sales productivity, forecasting, and visibilityPartner with Sales Enablement to plan and deliver rollout of new tools or process changes—including training, documentation, and adoption supportTrain or support the training of sales team members on new system features and workflowsOwn or contribute to tool evaluations, system integrations, and vendor discussions—representing Sales Operations’ priorities and use casesIdentify emerging tools and workflow automation opportunities to drive efficiency across GTM systemsStay informed on evolving GTM needs and proactively recommend system enhancements or process innovations that support scaleInfluence roadmap for sales tools by identifying high-impact improvements and advocating for investments that improve seller experience and revenue outcomesSupport a high-growth cybersecurity and enterprise SaaS GTM model through scalable process design and data-informed decision-makingRequired Qualifications6+ years of experience in Sales Operations, Revenue Operations, or Business Systems roles supporting B2B sales organizationsStrong hands-on experience with Salesforce Sales Cloud and CPQDemonstrated ability to lead or significantly contribute to cross-functional operational initiatives with measurable impactProven track record of translating business needs into functional system requirements and partnering with technical teams to deliverExcellent attention to detail, process orientation, and problem-solving capabilitiesHigh proficiency in Salesforce reporting, Excel, and workflow designStrong collaboration and communication skills; experienced working across Sales, IT, Finance, Marketing, and Enablement functionsPreferred QualificationsSalesforce Administrator certification strongly preferred. Candidates without certification should demonstrate equivalent experience and a willingness to pursue certification within the first yearExperience with Clari or other sales forecasting toolsFamiliarity with lead-to-cash processes, quoting workflows, and sales process automation in a SaaS business modelExperience supporting Sales Enablement through documentation, training delivery, and change adoptionWhy This Role MattersSales tools and processes are the foundation of scale. In this role, you''ll directly impact how effectively our GTM teams operate—by improving the workflows, data flows, and toolsets they rely on every day. You’ll help reduce friction for sellers, increase visibility for leadership, and ensure we scale our sales infrastructure in lockstep with the business.You will be one of the go-to experts on the tools and workflows that power our revenue engine. You won’t just support the process—you’ll shape it. This is a high-ownership role with visibility, influence, and the opportunity to drive scalable, lasting change at the foundation of our revenue operations.Why ProofpointProtecting people is at the heart of our cybersecurity solutions, and the people who work here are the key to our success. We’re a customer-focused and driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add’, and we strongly encourage people from all walks of life to apply.Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. If you need accommodation during the application or interview process, please reach out to to Apply: Submit your application here and BenefitsWe provide compensation and benefits information to promote pay transparency. Base pay ranges vary by location and may include variable compensation or equity. The actual offer will be based on the candidate''s experience. Our benefits package includes flexible time off, well-being programs, and global collaboration opportunities. Specific pay ranges by location are provided in the posting where applicable. #J-18808-Ljbffr

Created: 2025-10-08