Wine - Manager

At Lazy Acres Natural Market, we believe in a natural approach to optimal health and wellness. From organic and seasonal produce and products steeped in tradition to functional supplements and body care, we are here to support you in mind, body, and soul.Our friendly, informative, and passionate team members remain committed to providing exceptional service and wellness tips to our community; and accommodating the needs of our guests. We continue to live by the closely held belief that our collective actions can and will contribute to a healthier planet.We’re committed to creating an environment that will attract the most passionate and enthusiastic people in our field. We’re always on the lookout for people inspired by health, wellness, and eating clean, and strive for excellent customer service. Our Leadership is dedicated to fostering a diverse and inclusive work environment, offering opportunities for professional growth, education, and community involvement.Job Title: Wine ManagerThe Wine Manager will have the necessary confidence, commitment, and motivation to move his/her staff and his/herself towards success. Key personality and character traits needed to accomplish this are: patience, good listening skills, observant, perceptive, supportive, decisive, flexible, analytical, consistent, progressive, and coach.Essential Duties and ResponsibilitiesKeep inventory and order wine/liquor/spirits to replenish stock.Maintain department to Bristol Farms standards in cleanliness and order.Discuss wines with customers and assist with wine selection.Maintain and build customer relations and encourage return business.Practice, promote, and instill appropriate customer service as well as work ethic.Routinely replenish inventory on authorized racks, stacks, or shelving.Under the direction of the Store Director, resolve customer complaints in such a manner as to ensure customer satisfaction.Responsible for the training and overall supervision and direction of employees in the Wine Department on an on-going basis.Under the direction of the Director of Wine and Spirits, merchandise product on the sales floor.Responsible for accurately processing warehoused and direct store deliveries.Maintain price integrity.Maintain the appropriate profit margin in accordance to the approved pre-set budget.Responsible for daily and weekly logging of invoices and for following the established invoice routing procedure.Manages and assures proper displaying and selling of all Liquor products to customers and advises customers on quality of wine, method of handling, and other factors affecting the product.Engages and coaches others in suggestive selling techniques.Responsible for monthly inventory.Responsible for implementing and maintaining all marketing programs.Responsible for communication with the Store Director and Director of Wine and Spirits on pertinent issues, department conditions, and any other Wine and Spirit related issues.Responsible for communication with all Wine Department employees.Responsible for using the tools provided by management to ensure the success of the department.Responsible for enforcing company policies.Responsible for entire Wine Department in serving customers with excellent service and adhering to the “15 Second Service” policy.Conducts accident investigations and completes paperwork within accordance to Cal Osha SB-198.Leads by example; models correct behavior and adherence to company policies and procedures.Follows the owner/partner handbook at all times, especially on service standards and appearance.At all times, meets and exceeds Bristol Farms standards in service, quality, and cleanliness.Supervisory ResponsibilitiesThe Wine Manager manages 1-4 employees in the Wine Department. Is responsible for the overall direction, coordination, and evaluation of this unit.Education and/or ExperienceHigh School diploma or general education degree (GED); one to two years related experience and /or training; or equivalent combination of education and experience.Why You’ll Love Working at Lazy Acres Natural MarketAmazing earning potential, paid weekly!A values-based culture that will engage and empower your growth and developmentA strong training program that will build your guest service skillsOpportunity for growth within our family of brandsBenefits available – Including medical, dental, vision, and 401KNumerous scholarship opportunities available to full & part time team members20% discount at all Bristol Farms and Lazy Acres locations$60 credit to Shoes for Crews every 6 months of employment #J-18808-Ljbffr

Created: 2025-10-08