Sr Manager, Delivery Services

Sr Manager, Delivery ServicesPosition SummaryThis role is within our company's Business Unit Operations function. A successful incumbent is expected to (i) Support buildout of long-term vision for the team based on customer segmentation, needs, trends and competitive landscape as it relates to Delivery Services and (ii) Optimize existing Delivery Services and partnerships by applying strategic thinking and financial acumen.Responsibilities (In descending order of percentage of time required)Support buildout of long-term vision for the team based on customer segmentation, needs, trends and competitive landscape as it relates to Delivery ServicesOptimize existing Delivery Services and partnerships by applying strategic thinking and financial acumenQuantify partner value and cost to deliver, in order to identify pricing targets, resource requirements and overall prioritiesPrepare and prioritize Delivery Services business cases to senior leadership utilizing needs based segmentation, identification of value created versus the next best alternative and unique capabilities our team can offerPartner to identify and curate Delivery Services growth potential with the market by mapping targeted adjacent and disruptive logistics and retail playersDevelop dashboards to monitor and report progress/execution of strategic plan and roadmap, as well as project plan for commercial and market launch phasesLead Partner Success team in construction and continuous improvement of mutually beneficial partner delivery offersGuide contracting, integration and optimization of delivery program user acquisition and engagementComply with health and safety guidelines and rules; managers should also ensure compliance across their teamsProtect our company's reputation by keeping information confidentialMaintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societiesLeadership ResponsibilitiesMotivate and lead a high-performance team by attracting, developing, engaging and retaining team membersDrive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company's policiesMaintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communicationsLead and motivate individuals and teams to create a workplace culture that is consistent with the company's mission, vision and values.Requirements6-8 years of consulting, strategic planning, finance and/or management experienceExperience with business operations, corporate development, growth strategy, GTM strategy or M&ALeadership experienceExperience presenting to C-suite level executivesKnowledge in IoT/Smart HomeAbility to travel up to 10% of yearNice to haveMBAAbility to work in a Matrix environmentExperience working with AmazonStrong financial acumen #J-18808-Ljbffr

Created: 2025-10-08