Program Director - Millcreek of Grenada

A progressive healthcare agency in Tupelo, MS is seeking to hire a full-time Program Director. This position will work closely with the Assistant Regional Director. The position is responsible for ensuring quality supports and services are provided to individuals served by the agency. This position will participate in annual staffing, monthly and weekly reviews of documentation, and monitoring of both the Day Program for Adults and Supervised Living. Degree requirements: Master's degree preferred; bachelor's degree required along with 3 years of supervisory experience. Responsibilities Provide administrative supervision, leadership, guidance, and feedback to subordinate staff to facilitate smooth operations including on-call duties. Ensure completion of all required documentation as required by policy and/or state regulations. Ensure maximum utilization of all authorized hours. Ensure active treatment is established and provided in a therapeutic environment at all times. Ensure all expenditures have proper controls in place and receive appropriate prior approval. Provide community relations and customer service to the community and clients being served. Provide oversight of day-to-day operations at the HCBS center. Continually evaluate opportunities in the region for growth and development in the HCBS program. Communicate all Risk Management issues and other required information to the CEO as required by state and company policy. Ensure personnel actions are carried out on staff accurately and timely including hiring, training, evaluating, monitoring, disciplining, and terminating with documentation submitted in a timely manner. Ensure all provisions of the HCBS services for the facility comply with governing regulations. Respond in an appropriate manner to family/guardian and patient concerns in a timely manner. Participate in the diagnostic/evaluation process as needed discussing clinical impressions and appropriateness of individuals for HCBS services. Monitor I/A reports and ensure necessary follow-up is completed in a timely manner; ensure notification is made to appropriate authorities and personnel in a timely manner. Oversee and manage record maintenance and Quality Assurance processes ensuring full compliance with all required documentation in each individual’s record. Oversee all transportation maintenance and processes to ensure vehicle safety and compliance. Demonstrate the ability to adhere to all Millcreek and HCBS ID/DD program policies and procedures. Follow all safety policies and adhere to all workers’ compensation program guidelines. Other duties as assigned. Qualifications Master's degree preferred; bachelor's degree required. 3 years of supervisory experience. Equal Opportunity Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Job details Location: Tupelo, MS Seniority level: Director Employment type: Full-time Job function: Business Development and Sales Industries: Mental Health Care We’re unlocking community knowledge in a new way. This posting reflects the role details as provided. #J-18808-Ljbffr

Created: 2025-10-08