Director of Freight Operations

Ocean/Air Freight Operations Director Los Angeles or Houston: Are you a Freight Operations Director with deep expertise in ocean freight, air freight, and global logistics management? We are seeking a seasoned leader to join our growing international freight forwarding team. As the Ocean/Air Freight Operations Director, you will oversee U.S. operations across Los Angeles (LA), El Paso (ELP), and Houston (HOU), leading a team of 15-20 professionals while collaborating closely with global leadership in China. This strategic position drives operational excellence, supply chain optimization, and customer satisfaction. If you thrive in a fast-paced logistics and freight forwarding environment, this is your opportunity to lead with impact and shape the future of our North American operations. Responsibilities Strategic LeadershipDevelop and execute short-term and long-term strategies aligned with global freight forwarding objectives. Optimize transportation models, load consolidation, and carrier partnerships to maximize profitability. Collaborate with global leadership to align U.S. operations with international standards. Operational Excellence in LogisticsImplement and monitor KPIs for freight forwarding performance. Oversee Transportation Management Systems (TMS) and logistics software (Cargowise preferred). Standardize SOPs to ensure compliance, quality, and efficiency. Reduce transit times, cut costs, and improve end-to-end supply chain visibility. Customer Success & SatisfactionPartner with sales teams to meet client expectations for international shipping and freight forwarding services. Ensure timely, accurate cargo delivery across ocean freight, air freight, and inland trucking. Proactively address customer issues while driving continuous improvement in client service. Risk & Compliance ManagementIdentify and mitigate freight network risks, customs compliance challenges, and transportation disruptions. Build contingency plans to safeguard cargo movement across global trade lanes. Ensure adherence to international freight regulations, safety standards, and industry best practices. Qualifications Must-HaveBachelor's degree in Supply Chain Management, Logistics, or Business Administration (Master’s preferred). 20+ years in freight operations and logistics management, with at least 10 years in leadership across multiple locations. Proven expertise in ocean freight, air freight, inland trucking, and freight forwarding operations. Strong skills in carrier negotiations, route optimization, and freight cost management. Proficiency with logistics technology, TMS, and Cargowise. Exceptional leadership, communication, and decision-making abilities. Deep knowledge of regulatory compliance and international trade requirements. Nice-to-HaveExperience in global freight forwarding companies or logistics enterprises. Familiarity with digitization trends in freight technology. Multilingual skills for cross-border coordination. Strong financial acumen to manage budgets and P&L for freight operations. Why This Is a Great Opportunity Competitive salary + performance bonuses Career growth within a global freight forwarding company Exposure to international logistics operations and trade compliance Collaborative culture with strong values in teamwork, innovation, and customer service Seniority level Director Employment type Full-time Job function Management and Manufacturing Industries Staffing and Recruiting We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Created: 2025-10-08