Claims Manager- Property and Casualty

Join to apply for the Claims Manager - Property and Casualty role at EPIC Insurance Brokers & ConsultantsLocation: This role requires a hybrid work schedule out of any of our California offices.SummaryTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Essential Duties And ResponsibilitiesAssist clients with the reporting of P&C claims. This responsibility requires the ability to interpret P&C policies to determine which coverage(s) apply so that all appropriate insurers are notified.Provide technical guidance on complex property claims, including coverage analysis, large loss strategy, subrogation, and valuation issues.Act as a liaison between clients and insurers to ensure that claims are being handled in a timely manner with the best possible outcome for all concerned.Assist clients to resolve coverage issues and to negotiate settlements.Review summons and complaints for proper handling and reporting to appropriate carriers.Respond to inquiries from clients, adjusters, producers, attorneys and claimants, not only as inquiries may relate to a claim, but also from the servicing standpoint.Set up and maintain claim files; prepare faxes, cover letters and other correspondence as necessary.Document all communications in the agency management systems.Notify account managers and producers of any potential client or coverage issues.Notify Loss Control of any potential safety issues that have resulted in a claim or could give rise to a claim.Monitor the progress of claims to a satisfactory conclusion.Participate in carrier claim reviews with the client.Set priorities and manage workflow to ensure efficient and timely processing of all responsibilities.Work as a team within the timeline needed and production capabilities. Interact with others in a professional effective, supportive, and productive manner.Maintain cordial and effective relations with clients, co-workers, carriers, vendors, and other business teract with others, using good communication skills and provide information and guidance as needed to achieve the business goals of the company.Stay informed on legislative updates, products and program developments, including new technology to continue to improve knowledge and performance.Supervisory ResponsibilitiesNoneKey CompetenciesKnowledge of coverage forms, processing procedures and surance Broker experience is preferableProblem solving skills.Excellent written and oral communication skills.Excellent organizational and time management skillsAbility to multi-task and prioritize assignments.Basic math skills.Excellent teamwork skillsAbility to make good judgment.Ability to handle sensitive situations.Education And/Or Experience7-10+ years of property & casualty claims termediate to advanced computer skills, including a working knowledge of Microsoft Office programs.Ability to interact effectively with a wide variety of people.Ability to work independently with little supervisionCertificates, Licenses, RegistrationsValid P&C Brokers LicenseThe national average salary for this role is $105,000.00 to $115,000.00 annually. The salary offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market e join our team!There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and bring it every day, EPIC is always looking for people who have the right stuff – people who know what they want and aren’t afraid to make it happen.Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients/' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!Why EpicEPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:Generous Paid Time offManaged PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close daysGenerous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leaveGenerous employee referral bonus program of $1,500 per hired referralEmployee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)Employee Resource Groups: Women’s Coalition, EPIC Veterans GroupProfessional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership DevelopmentUnique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife SupportAdditional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First FoundationWe’re in the top 10 of property/casualty agencies according to Insurance JournalTo learn more about EPIC, visit our Careers PageEPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.California Applicants - View your privacy rights.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionFinance and SalesIndustriesInsurance #J-18808-Ljbffr

Created: 2025-10-08