Solutions Architect (Remote)

Join to apply for the Solutions Architect (Remote) role at Acuity Brands Lighting CanadaThe Solutions Architect is responsible for providing pre-sales support and guidance to Q-SYS customers and the Business Development Managers who are responsible for establishing and managing end customer relationships.Key Tasks & Responsibilities (Essential Functions)Analyze the functional requirements and use cases of key clients and propose Q-SYS software solutions that meet their expectations and goals.Deliver technical presentations, demonstrations, and on-site proof of concept implementation and optimization.Provide technical training and delivery of existing Q-SYS curriculum as well as develop custom training materials catered to specific verticals and municate across several Q-SYS internal functions including Dealer Channel Sales, Marketing, Product Management, Technical Services, Professional Services, and Quality Assurance divisions of any product problems or emerging customer needs.Represent Q-SYS at regional and national trade shows.Skills And Minimum Experience RequiredBA/BS in Communications, Computer Science, or a related field preferredMinimum 5 years hands-on experience in commercial AV installation/integration project management, programming services, or AV manufacturer application engineering/technical training roleExperience and comfort with video teleconferencing, control, and audio-video distribution systems especially as it relates to Q-SYS portfolio of hardware and software solutionsExperience improving technology interactions for end-user customers based on analysis of customer needs and vetted use casesExperience with DCHP, IPsec, VLAN, layer 3 routing, TCP, UDP, multicast managementPossess strong computer skills including Microsoft Office and CRM software (Salesforce experience a plus)Excellent written and verbal communication skillsAbility to maintain calm demeanor under pressureAbility to understand, consult, and troubleshoot AV networkingPassion for user experiencePreferred Skills And ExperienceEnterprise AV management experience a plusExperience with performance audio tuning and gain staging desirableIndustry certifications including AVIXA, Q-SYS, PMI, Cisco, CompTIA, and AQAV appreciatedThe range for this position is $83,300 to $180,000. Placement within this range may vary, depending on the applicant’s experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on role.We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. #J-18808-Ljbffr

Created: 2025-10-08