Sales Lead Temp Role - US -Grapevine Mills

OverviewA Sales Lead plays a dual role within the store, acting as both a Bear Builder and a Floor Leader on Duty during designated shifts. Their dedication to delivering exceptional guest service, fostering a positive environment, and driving sales goals will significantly contribute to the store's overall success.ResponsibilitiesBear Builder RoleProvide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experienceActively engage with guests, demonstrating genuine enthusiasm for our brandCreate a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experienceUphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guestsStrong team commitment; be dependable, engaged, and helpfulFloor Leader on Duty RoleBe a role model to others in providing exceptional guest service to ensure a memorable experienceGuide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goalsModel Experience First behaviorsWork with the management team to address and resolve issues, making effective decisions to ensure smooth store operationsRequired QualificationsHigh school diploma or GED equivalentPreferred QualificationsBuild-A-Bear store associate experienceAssociate’s (or higher) degree in business, management, or a related fieldBehavioral Traits for SuccessThrives in an Experience First environmentConnects with others to inspire resultsEnjoys meeting and interacting with new peoplePossesses a “How can I help” attitudeStrong desire to develop, train, and support others’ successExercises good judgment in ambiguous situationsDisplays strong initiative and self-directionThrives in a dynamic and changing environmentAble to remain calm when faced with challenging circumstancesWorking EnvironmentActive retail store leadership requires the ability to sit, stand, and move around for duration of shiftWork environments include indoor/outdoor malls, strip centers, and other retail locationsLift > 25 poundsYour Performance Will Be Measured OnYour performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:Decision-making, judgment, and executionAbility to create an Experience First culture for guests and associatesAchievement of assigned goalsConsistent execution of operational standardsStakeholder feedbackThis description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

Created: 2025-10-08