Technology Sr Director - Reliability Engineering

OverviewThe Technology Sr Director is responsible for collaborating across the enterprise to plan for and achieve multi-year plans and goals across a portfolio of products, supporting the enterprise roadmap, delivering technical and functional partner satisfaction, and driving action that helps the enterprise meet customer needs. This role also contributes to the overall vision, strategy, goals, and roadmap for the associated Vice-President's area of responsibility and guides others from both execution and professional development perspectives.Key ResponsibilitiesStrategy & Planning (50%): Partners with functional and technical leaders to identify and plan requirements necessary to meet short- and long-term, multi-year business needs.Develops and executes strategic plans in support of key objectives in a timely and fiscally responsible forms and drives strategic alignment and partnerships with functional and technical peers and leaders.Connects the dots across multiple levels and related functions to understand the business holistically.Evaluates research and market analysis, including meetings with third-party vendors, on industry innovations and technology platforms to understand demand; translates findings to inform the strategy.Establishes and nurtures strategic vendor relationships; influences vendors to align to domain, portfolio, and enterprise strategic objectives.Drives growth for the business by applying technical and domain expertise to provide thought leadership and translate vision into action.Contributes to the customer-centric, data-driven vision, strategy, goals, and roadmap for the experience.Suggests proactive changes and course corrections to drive alignment of vision, strategy, goals, and roadmap with organizational core values and industry trends by assessing effectiveness and course correcting as needed.Delivery & Execution (10%): Defines and communicates value propositions, success metrics, and outcomes.Documents, reviews, and ensures that all quality and change control standards are met.Develops, plans, and implements sustainable, repeatable, and reliable processes; oversees process improvement.Drives operational excellence to create internal customer satisfaction and meet operational metrics, while prioritizing external customer needs.Responsible for driving the annual budgeting and planning process to prioritize projects and allocate the SFA assigned budget targets to develop an Annual IT Budget; translates the Annual IT Budget into a staffing plan with flexible resource allocation models.Understands and articulates the value creation and business proposition to teams and functional partners.Enables the Product Team to provide consistent, empathetic assistance in support of products and services whenever the customer needs us.Defines, implements, and executes on a strategic initiative prioritization process.People (40%): Provides leadership, mentoring and coaching to direct reports; manages and coordinates strategic direction for staff; attracts, retains, develops, and motivates top talent; drives development of leaders through performance reviews and development plans; supports talent management and succession planning.Direct Manager / Direct ReportsTypically reports to a Vice President.Travel RequirementsTypically requires overnight travel 5% to 20% of the time.Physical RequirementsMost of the time spent sitting in a comfortable position with occasional light movement; rare occasions may involve moving or lifting light articles.Working ConditionsLocated in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.Minimum QualificationsMust be eighteen years of age or older.Must be legally permitted to work in the United States.Preferred Qualifications10+ years of relevant work experience.Experience leading at a Director level or above within a fast-paced, multi-division, national company.Expertise in defining, communicating, and driving value propositions, success metrics, and outcomes.Experience shaping, aligning, and guiding execution of strategic direction across a portfolio of products.Ability to communicate, build influence, and develop relationships with functional and technical leaders, with high-level vendor partners, and across all levels of the organization.Experience selecting and leading strategic vendor relationships or acting as the primary contact for strategic partnerships.Experience managing and developing direct reports with their own span of control.Utilizes deep market and industry knowledge for a related portfolio segment or domain to achieve strategic objectives.Minimum EducationBachelor’s degree or equivalent in a field related to the job.Preferred EducationNo additional educationMinimum Years Of Work Experience10Preferred Years Of Work ExperienceNo additional years of experienceMinimum Leadership ExperienceNonePreferred Leadership ExperienceNoneCertificationsNoneCompetenciesAttracts Top Talent: Attracting and selecting the best talent to meet current and future business needsBuilds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goalsBusiness Insight: Applying knowledge of business and the marketplace to advance the organization's goalsCollaborates: Building partnerships and working collaboratively with others to meet shared objectivesCourage: Addressing difficult issues and speaking up as neededCultivates Innovation: Creating new and better ways for the organization to be successfulCustomer Focus: Building strong customer relationships and delivering customer-centric solutionsDecision Quality: Making good and timely decisionsDevelops Talent: Developing people to meet both their career goals and the organization's goalsDrives Engagement: Motivating people to help the organization achieve objectivesDrives Results: Consistently achieving resultsDrives Vision and Purpose: Painting a compelling vision and strategyFinancial Acumen: Interpreting financial indicators to inform decisionsOrganizational Savvy: Navigating complex organizational dynamicsPersuades: Gaining support and commitment from othersPlans and Aligns: Planning and prioritizing work to meet commitmentsSituational Adaptability: Adapting approach to different situationsStrategic Mindset: Seeing ahead and translating into strategyTech Savvy: Adopting innovations in digital and technology applicationsSeniority levelNot ApplicableEmployment typeFull-timeJob functionInformation TechnologyIndustries: Consumer Services #J-18808-Ljbffr

Created: 2025-10-08