Program Director, TechOps Core Systems

Job SummaryThe Program Director, TechOps Core Systems provides department-level oversight for TechOps Core Systems performance and initiatives with emphasis on QNXT platform evolution, AI adoption, claims adjudication, provider/benefit configuration, and payments modernization. The role orchestrates cross‑functional planning and execution from strategy through stabilization, drives outcomes through governance forums and steers vendor partners to deliver resilient, compliant, and cost‑effective capabilities at scale. Success is measured by improved business outcomes (accuracy, timeliness, cost), predictable delivery, and production stability. The Program Director will oversee policy and procedure change management, drive operational excellence through performance metrics, and ensure adherence to regulatory and organizational standards.Key ResponsibilitiesPortfolio Delivery & GovernanceOwn the Core Systems multi‑year roadmap and annual portfolio plan; align initiatives to strategic objectives; maintain an integrated delivery calendar across QNXT, claims adjudication, configuration, and payments.Lead stakeholder engagement across IT, operations, and vendor partners.Chair/drive Core Systems leadership and governance forums (e.g., Steering Committees, Program Reviews, Monthly Operating Reviews), ensuring executive-ready deck preparation, synthesizing complex technical/operational topics and status reporting.Risk, Compliance & ControlsMaintain oversight of department compliance and operational metrics for monthly reporting to the HPS Compliance Committee.Work with the team to develop proactive action plans for compliance risk areas and fast escalation paths to the VP, Technical Operations and executive forums where required.Oversee compliance initiatives, including policy communication and annual review cycle.Build a culture of accountability, transparency, and continuous improvement across Molina and partner teams.Knowledge, Skills & AbilitiesExpert program leadership in core administration platforms and adjacent domains (claims adjudication, provider/benefit configuration, payments).Excellent communication and influence skills with executives and cross‑functional leaders.JOB QUALIFICATIONSRequired EducationBachelor's degree (Business, Information Systems, or related) or equivalent combination of education and experienceRequired Experience7+ years progressive program/portfolio leadership in payer core systems or large‑scale health‑plan technology transformation (including multi‑vendor delivery)Preferred ExperienceDemonstrated delivery in at least two of: QNXT modernization, claims adjudication improvements, configuration/CIM programs, payments modernizationPreferred License, Certification, AssociationPMP and/or SAFe; Lean Six Sigma (Green/Black Belt) for operations improvement.Working ConditionsHybrid/remote with periodic on‑site meetings; travel as required for vendor and leadership sessions.Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.Pay Range: $80,412 - $188,164 / ANNUAL*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. #J-18808-Ljbffr

Created: 2025-10-09