Apple Global Mobility Support

Software Guidance & Assistance, Inc. (SGA), is searching for anApple Global Mobility Support Specialist for aContract to Hireassignment with one of our premierBoutique Investment Bankingclients inNew York, NY. This role is onsite 5x week * Candidates must have extensive MacOS experience, and be extremely proficient with all Apple products. Responsibilities: Troubleshooting and supporting end-users, while providing white glove service Working closely with the compliance department to ensure that all texts are archived via Leap Working w/ wireless carriers to set up and activate users' devices Onboarding of new employees to their mobile and work devices Document and escalate issues Setting up iPads and iPhones; emails, contacts, calendar Installing desktop hardware and software Performing desktop imaging and configuration Installing and configuring printersRequiredSkills: At least 6+ years of technical support experience within a corporate environment Advanced experience with MacOS and mobile devices JAMF Proven ability to offer high-level desktop support in an enterprise environment Excellent communication skills Familiarity with standard ticketing systems Some experience with Leap or similar text archiving applications is preferredSGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our ** to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core ***** customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at. EEO ***** Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.

Created: 2025-10-12