Growth Operations Manager

Growth Operations ManagerLocation:Remote (U.S.-friendly hours) Reports to:CEO Employment type:Full-timeAbout CellarAI CellarAI is redefining how frontline sales teams engage with brand education and activation. We transform sales associates into top-educated brand influencers. Our mission is to reshape the future of retail marketing, empowering these associates with high-performance educational marketing and micro-incentives. Leveraging insights from behavioral economics, we’re redefining the role of sales associates, turning them into skilled storytellers who drive sales at the point of purchase. Our AI-powered learning & incentive platform helps top beverage brands and distributors drive rep engagement, boost brand recall, and measure the real-world impact of trade marketing programs. With a growing roster of the top beverage brands & distributors, we’re scaling rapidly and seeking a Growth Operations Manager to lead our go-to-market execution and expansion efforts.The Role You’ll be the operational heartbeat across Client Success, Delivery/Operations, and interim Sales & Marketing Ops. Your job is to keep clients thrilled, projects on time, the CEO’s calendar full of qualified conversations, and our internal machine running smoothly. As we scale, this role will help spin out a dedicated Sales & Marketing Coordinator (target ~6 months).What You’ll Do Client Success Lead onboarding, set goals, and run weekly check-ins Track health, NPS, renewals, and upsell opportunities Capture testimonials and build case studiesOperations & Delivery Own project plans, briefs, timelines, and QA for design & engineering Run sprints, manage capacity, and unblock the team Maintain Notion boards, SOPs, and reporting dashboardsSales & Marketing Ops (interim) Build targeted lead lists; run outbound sequences (Lemlist/Instantly) Keep CRM pristine; book qualified CEO meetings Coordinate and ship the weekly newsletter; support LinkedIn contentInsights & Systems Turn client + campaign data into actionable recommendations Automate repeatable workflows Ensure data accuracy across tools and reportsDay-to-Day Cadence Respond to client Slack/email, update pipeline & tasks in Notion QA deliverables; move tickets; escalate risks early Launch/optimize outbound steps; confirm meetings and prep materials Weekly: client check-ins, sprint planning/retro, outreach & newsletter report for CEOYou’ll Thrive Here If You Have 3–7 years in client success, operations, project operations, or sales ops in a startup or agency Write crisply, manage details flawlessly, and love turning chaos into clean systems Are proactive, numbers-driven, and comfortable owning outcomes end-to-endNice to Have Experience coordinating designers/engineers in a sprint model Content ops familiarity (repurposing Looms/notes into posts & emails)Why Join CellarAI High ownership and direct impact with founder-level visibility Career path to Head of Operations or Client Success Lead, plus the opportunity to build your own Sales Ops team Remote-first, async-friendly culture focused on output over hoursHow to Apply: Send your resume/LinkedIn and a short note on a complex project you’ve operationalized (what you did, tools, before/after metrics) to (or apply via LinkedIn “Easy Apply”). Include “Growth Ops Manager” in the subject.

Created: 2025-10-13