Call Center Specialist

Job *****Call Center Representative (Onsite)*****Rockville, MD Pay *****$25–$27/hour *****Full-time, Onsite ***** We are seeking aCustomer Service Representativeto join our high-performing call center team inRockville, MD. This role is ideal for candidates who thrive in fast-paced environments, have a clear and professional phone presence, and are passionate about delivering excellent service. Key ***** Handle high volumes of inbound and outbound calls with professionalism and accuracy Provide exceptional customer service and resolve inquiries efficiently Maintain detailed and accurate records of customer interactions Collaborate with team members to meet performance goals Uphold company standards for quality and compliance ***** Minimum 1 year of call center experience required Strongattention to detailandclear, concise phone communication Experience handlinghigh call volumespreferred Bilingualcandidates are strongly encouraged to apply Education/Experience Requirements(any of the following combinations): Bachelor’s degree+2 yearsof call center experience Associate degree+4 yearsof call center experience High school diploma+6 yearsof call center experience Why Join Us? Collaborative and supportive team environment Opportunity to make a meaningful impact through customer engagement Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Created: 2025-10-13