Retail Sales Associate / Customer Service

Do you thrive on building relationships with wonderful clients and enhancing your skills as a sales associate?Elements Massage Lake Oswego is a busy massage studio with an established reputation for delivering top notch massage.We are looking for an engaging, fearless, outgoing personality to lead the sales and customer service of potential clients and current members.Our business is built on Elements Wellness Program sales and we reward our team when we meet our objectives.Our team members will earn commission for wellness plan sales and have opportunities to earn up to$300in additional bonuses.Responsibilities and DutiesCreate an exceptional massage experience for all clients every time they enter the studioInforming all clients about the benefits of the Elements Wellness Program, a no hassle membership planFollowing our proven sales process to enroll clients into the Elements Wellness ProgramBeing the first and final face of hospitality, whether on the phone or in the studioEnsuring the client appointment paperwork and payment process is brief, painless, and accurateWorking as a team with our Managers and Massage Therapists to create an environment where clients are the center of the worldQualifications and SkillsAbility to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyaltyThe right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clientsThe right candidate can turn every client interaction into a story of great customer servicePrior retail sales experience preferred; selling memberships or services in"person to potential clientsCustomer Service in a spa"like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and executionFamiliarity with modern office tools and systems; scheduling and payments are all processed with easy"to"learn computer programsDriven to create the best work environment for the employees and the best experiences for the clientStudio Specific Benefits Pay $18 - $20 per hour depending on experienceBonuses based on membership conversions up to an additional $300 per monthA complimentary monthly massage at the studioAdditional massages at significant discountFree monthly Chiropractic visit401KScheduleWe are open 9am - 9pm 7 days per week. At least one weekend shift is required along with flexibility to work a mixture of opening, closing, and mid shifts.If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today!Each Elements Massage® studio is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. Elements Therapeutic Massage, LLC (ETM) is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners' studios are their employees, not those of ETM. Benefits vary by independently owned and operated Elements Massage® studios. Elements Massage® and Elements Massage + design are registered trademarks owned by ETM.

Created: 2025-09-06