Service Manager - Powersports & Marine

FASTOYS is a premier powersports and marine dealership representing top brands including Kawasaki, Honda, Suzuki, Beta, and Nautique boats. We're passionate about delivering expert service to recreational and performance enthusiasts alike. We're growing and looking for a strong leader to take our service department to the next level.Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.*Job Summary*We're hiring a Service Manager to lead our busy Powersports and Marine service department. This role oversees a team of skilled technicians, manages daily operations, ensures customer satisfaction, and supports our goal of providing best-in-class service on motorcycles, ATVs, UTVs, dirt bikes, snowmobiles and Nautique boats.Key Responsibilities· Lead and manage the daily operations of the service department· Schedule, supervise, and support technicians· Ensure quality diagnostics and repairs per OEM standards· Manage warranty claims and ensure proper documentation for Kawasaki, Honda, Suzuki, Beta, and Nautique· Maintain strong customer communication and satisfaction· Coordinate with parts department for accurate parts flow· Monitor department profitability and technician efficiency· Ensure compliance with safety, cleanliness, and company standards· Stay current on all OEM technical certifications and bulletins*Qualifications*· 3+ years in a powersports or marine service leadership role· Strong technical knowledge of motorcycles, UTVs, ATVs, and snowmobiles· Familiarity with OEM warranty systems and online portals· Experience with service software (e.g., Lightspeed, DX1, CDK, etc.)· Excellent communication, organizational, and leadership skills· Valid driver's license; motorcycle endorsement and/or boating certification preferred*Bonus Skills*· OEM certifications (Kawasaki, Honda, Suzuki, Beta, or Nautique)· Formal technical training (MMI, ABYC, NMMA, etc.)· Proven success in improving service department performance*What We Offer*· Salary $80 plus· Health, vision & dental insurance· Retirement with employer matching· Paid time off· OEM training and certification opportunities· Employee discounts on parts, service, and gear· A supportive, passionate team environmentApply Today!If you're an experienced service leader with a passion for performance, we want to meet you. Submit your resume and join a dealership that values quality, teamwork, and customer satisfaction.Job Type: Full-timePay: From $80,000.00 per yearBenefits:* 401(k)* Dental insurance* Employee discount* Health insurance* Paid time off* Vision insuranceShift:* Day shiftWork Location: In person

Created: 2025-11-06