Collections Agent

Job Title: Auto Collections Agent Location: Winterville, NC | Onsite Compensation • $15/hour ( Pay increases to $22/hour when you are hired on) -- Pay increased to $22/hr. once perm! Schedule: Monday – Sunday: 8:00AM to 9:00PM (8 hour shift) • Must be flexible for mandatory OT • End-of-Month Hours: Bell to Bell (7:00 AM–8:00 PM or 8:00 AM–9:00 PM with two 1-hour lunch breaks) • Sunday Dialer: Required 1–2 times per quarter; additional Sundays may be required depending on month-end • Holidays: Call center open most holidays for temporary employees and volunteers ROLE IMPACT: As a Collections Agent, you play a critical role in maintaining financial stability by engaging customers in respectful, solution-oriented conversations to resolve delinquent accounts. Your effectiveness in negotiation and customer service directly impacts client retention and overall revenue recovery.

Created: 2025-11-10