Client Partner - Customer Relationship Management

Description: About the JobClient Relationship Management:Building and maintaining strong relationships with clients (CXOs and his reportees), acting as a point of contact, and addressing their needs.Business Development:Identifying and pursuing new business opportunities within existing client accounts, as well as prospecting for new clients.Account Planning:Developing and executing account plans that outline strategies for growth, risk mitigation, and client engagement.Solution Delivery:Collaborating with delivery teams to ensure successful implementation of services and solutions, meeting client expectations.Client Satisfaction:Monitoring client outcomes, addressing concerns, and ensuring ongoing satisfaction. Work with a friendly, welcoming, and self-motivated attitude to provide the best possible customer experience and centricityThought Leadership, Automation and Innovation:Providing insights and thought leadership to clients on industry trends and best practices.Collaboration:Working effectively with cross-functional teams, including sales, marketing, and delivery, to achieve common goals.Revenue Generation and continuous growth:Driving revenue growth through new business development and account expansion. Develop and assess account strategies to meet revenue targetsTraining and Development:Providing training to clients and internal teams on new products or services.Industry Experience & Problem Solving:Understanding of Utility Business Industry. Proactively identifying and resolving issues or challenges that may arise.Qualifications:• Graduate /Post Graduate Degree in Engineering and Technology • 13-15 years of experience • 5 days in officeSalary range: $147,000 - $205,000 a year

Created: 2025-11-12