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Door Attendant - Hilton San Francisco Union Square

Hilton - San Francisco, CA

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Job Description

Come join the team at theHilton San Francisco Union Square /(in the heart of Downtown San Francisco/! Justtwo blocks away you will have direct access to the Muni and BART/. Here you will enjoy free meal on shift/. We know that you'll love being a part of the Hilton team/! The team is currently seeking a Door Attendant who is friendly and welcoming, creating a positive first impression for every guest/. The ideal candidate will have a guest/-focused mindset with the ability to anticipate guest needs and provide prompt, helpful assistance/. The ideal candidate for this role will also possess: + The ability to work a full shift /(8 hours/) walking/standing with or without reasonable accommodations/. + The ability to bend, stoop, walk and lift/push/pull up to 100 lbs/. + The ability to work a flexible schedule that includes Early AM, PM, weekends and holidays/. + The ability to effectively communicate with English language/-speaking guests/. + A minimum of 6 months Customer Service Experience/. **Shift Pattern** : Full/-Time **Hourly Wage** : $23/.11 /(Probationary Rate/), $30/.81 /(Full Rate After 90 Days/) **What will I be doing?** As a Doorperson, you would be responsible for greeting arriving and departing guests and directing entry traffic in the hotel's continuing effort to deliver outstanding guest service and financial profitability/. Specifically, you would be responsible for performing the following tasks to the highest standards: + Greet arriving and departing guests, direct traffic at the main entrance and offer luggage assistance to guests + Read luggage tags and provide claim tickets for accurate delivery of guest items + Retrieve, move, place and store guest items including, but not limited to, packages, luggage and boxes from vehicles and the luggage storage area + Arrange guest transportation /(i/.e/. taxi cabs/), as needed + Respond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient manner **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry/. Today, Hilton remains a beacon of innovation, quality, and success/. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values/. Specifically, we look for demonstration of these Values: + Hospitality /- We're passionate about delivering exceptional guest experiences/. + Integrity /- We do the right thing, all the time/. + Leadership /- We're leaders in our industry and in our communities/. + Teamwork /- We're team players in everything we do/. + Ownership /- We're the owners of our actions and decisions/. + Now /- We operate with a sense of urgency and discipline/. In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full/-service hotels and resorts to extended/-stay suites and mid/-priced hotels/. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value/. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands /(Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day/. And our amazing Team Members are at the heart of it all/! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Door Attendant /- Hilton San Francisco Union Square_ **Location:** _null_ **Requisition ID:** _HOT0C1YW_ **EOE/AA/Disabled/Veterans**

Created: 2025-11-12

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