Field Specialist - Riding Mowers (Remote Minneapolis ...

Job Description: Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a Field Specialist - Riding Mowers to be responsible for providing best-in-class support for TTI brand riding mower programs by professionally engaging customers and service centers in the field to expand the riding mower program. This includes covering a territory to diagnose and repair riding mower units in the field, training and recruiting service centers, and working closely with the engagement center in Anderson, S.C. Primary Responsibilities * Responsible for a covering a large territory for riding mower customer support * Diagnosing and repairing TTI riding mowers in the field * Recruiting and training new service centers for riding mower repair programs * Training existing service centers within territory on current and new riding mowers * Being a subject matter expert on riding mower programs * Visiting customer residences to diagnose and repair mowers * Visiting service centers when needed for repair assistance * Keeping constant communication channels open with all TTI parties * Conduct phone support for customer and service centers when needed * Providing performance reports when requested * Work with engineering and project management on current issues identified * Keep an organized and clean company provided work vehicle and tools * Other duties as assigned Requirements * Extensive travel within territory and some overnight stays * Must be mechanically inclined - Specific rider repair training will be provided * Must be able to problem solve and have critical thinking skills * Prior presenting and/or training skills preferred * Must demonstrate strong written and oral communication skills * Must have the ability and desire to satisfy consumers and end-users with little guidance or management intervention * Empathy and ability to relate to customers is necessary

Created: 2025-11-12